Lead Technology Portfolio Manager - Selling and Post Selling

Your Impact

The primary purpose of the Lead Technology Portfolio Manager is to operate as an extension of the Officer, clearly understanding their objectives and strategy, ensuring the seamless planning and execution of strategic imperatives, business management, and operational processes that deliver excellence, clarity, and consistency for organizational teams to successfully plan and drive value and positive business outcomes.

This role provides operational governance and expertise, partnering closely with technology leadership and Shared Services partners to solve daily operational challenges, conduct portfolio level operational reviews to ensure fiduciary accountability, and prepare executive communications with a focus on transparency.

To be successful, the individual in this role must have proven experience working closely with executives in a fast-paced environment and applying strong consultative skills, including business acumen, customer empathy, and collaboration across the technology portfolio(s).

Additionally, this role will be assigned strategic initiatives with accountability for the overall planning, coordination, execution, and delivery of highly complex end-to-end associate and / or customer journeys across the enterprise to achieve expected strategic outcomes for the company in an agile, product environment.

This includes responsibility for developing plans to meet technology priorities and deadlines, determining and executing processes, and managing workflow and product delivery across multiple portfolio teams. "

This position will support the Stores Portfolio VPs and report directly to the Sr Director Technology Portfolio Management.

What you will do

• Builds deep understanding of the assigned Officer(s) strategic and operational initiatives to establish functional objectives and day-to-day operations and routines related to their technology portfolio.
• Builds and maintains relationships with executive / senior leaders, technology sponsors, customers, vendors, and other key stakeholders to serve as primary liaison between them and the Officer(s).
• Proactively identifies and addresses potential portfolio risks through comprehensive analysis and forms recommendations to enhance overall organizational effectiveness.
• Establishes and ensures technology portfolio is following similar processes and governance for optimization, efficiency, and cohesiveness.
• Summarizes business impacts to the organization, creating strong narratives and messaging for a wide variety of audiences.
• Solves daily operational challenges, conducts portfolio level operational reviews, and prepares executive communications in close partnership with technology leadership and Shared Services partners.
• Provides financial acumen expertise and supports processes for portfolio / product financial management.
• Owns overall planning, coordination, execution, and delivery of highly complex end-to-end associate and / or customer journeys across the enterprise to achieve expected strategic outcomes for the company.
• Drives program management initiatives by identifying and communicating a clear vision and technical understanding of goals, objectives, prioritization, and related cross-portfolio dependencies, leading key stakeholders through the process to create a well-defined program increment schedule that meets organizational, portfolio and product objectives, and key results.
• Serves as a change agent for organizational and technology initiatives and process improvements.

Qualifications

Minimum

• Bachelor's Degree in Business Administration, Computer Science, MIS, or related field (or equivalent work experience in a related field)
• 8-10 years of experience in IT or technology focused business area
• 5-7 years of experience leading and influencing technology portfolio / program / product teams (requiring integration of cross-functional technology solutions), including experience providing direction, coaching and mentoring to team members
• 3-5 years of experience supporting complex initiatives in a product and / or agile operating model, using JIRA or other agile tools for work transparency and tracking
• Background in product, business analysis, software engineering, architecture, or related technical area
• Experience translating data into quantifiable actions / deliverables
• Experience working closely with executive / senior leadership cross-functionally in a large organization

Preferred

• Master's Degree in Business Administration, Computer Science, MIS, or related field
• PMI-Agile Certified Practitioner (PMI-CACP), Portfolio Management Professional (PfMP), Disciplined Agile Value Stream Consultant (DAVSC), or other portfolio management certification (, SAFe LPM, ICP-LPM, CSM, RTE, PMP, etc.)
• Experience using formal business process improvement methodologies
• Corporate retail experience
• Prior experience as a Chief of Staff or similar role

About Lowe’s

Lowe’s Companies, Inc. (NYSE : LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States.

With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates.

Based in Mooresville, , Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

For more information, visit

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.