Federal Reserve Financial Services - Business Automation Engineer

Company

Federal Reserve Bank of AtlantaFederal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH® (Automated Clearing House), Check Services, and the FedNow® Service.

In 2020, we undertook a strategic effort to transform FRFS from a product and support office framework to a national, enterprise-focused organization.

The enterprise structure integrated the prior retail, wholesale, cash, and customer relations product and support offices into a new organization, which was further joined by the FedNow team in early 2024.

Our North Star strategy, with the new structure, is to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States.

Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career growth opportunities for FRFS staff.

We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation.

To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

We value the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve.

As a Federal Reserve System National Business Line, it is standard practice to post FRFS positions in all twelve Districts to provide transparency and equitable opportunities for all FRS employees to apply.

Internal candidate(s) selected for this position will remain employed by their current employing District and serve as an employee of FRFS.

The selected candidate’s new job title and associated pay range will be determined by the employing District and will continue to be subject to the employing District’s people policies and practices (i.

e., remote / hybrid work posture, etc.).

We are a dynamic hybrid workplace environment.

The Business Automation Engineer will contribute to the Federal Reserve Financial Services (FRFS) and support the business operational teams by developing automation that streamlines the day-to-day operations of FRFS.

The Automation Engineer will work closely with operational teams to identify operational pain points and inefficiencies for operations to address.

What will be expected of you

Laser focus on a world class, end-to-end customer experience

Participate in agile activities, as needed

Solution agnostic approach to automation; all options on the table

Actively support and promote Continual Service Improvement (CSI) for FRFS

Flexibility to support a growing organization through multiple roles

Expertise you would bring

Bachelor’s degree with 5+ years relevant work experience; or 10+ years relevant work experience

Solid understanding of command line based operating systems (Linux command line, windows command line, etc.)

Experience with one or more scripting languages (Python, Ansible, Selenium, VBA Macro & Powershell preferred)

Experience with multiple methods of automating within a large enterprise (custom development, UiPath RPA, Power Automate, Workflow Automation, ticketing & monitoring tools, etc.)

Direct experience in the deployment of ServiceNow, Salesforce, Dynatrace, or similar tools within a large enterprise

Strong analytical and problem-solving skills with demonstrated ability to quickly gather, analyze and synthesize information

Experience with data visualization tools (Grafana, Tableau, AWS QuickSight)

Initiative and innovation toward improving customer experience leveraging the scientific method

Ability to work in a demanding environment and handle multiple competing priorities

Ability to work in an office environment and / or remotely as applicable

Experience with agile software tools such as Octane, Jira, VersionOne, Trello, Confluence

It's added value if you have-

Experience working with payments systems (preferred)

Familiarity with ISO20022 messages

ITIL certification

Knowledge of Amazon Cloudwatch, and data lake

Knowledge of PostgreSQL, Javascript, HTML, & CSS

Experience consuming REST APIs from within a scripting language

Qualifications :

6 years of experience

Bachelor’s degree specializing in STEM (Science, Technology, Engineering, Mathematics), or a closely related field, from an accredited college or university, or equivalent combination of directly related education and / or experience.

Our total rewards program offers benefits that are the best fit for you at every stage of your career :

Comprehensive healthcare options (Medical, Dental, and Vision)

401K match, and a fully funded pension plan

Paid vacation and holidays; flexible work environment

Generously subsidized public transportation

Education Assistance Program

Professional development programs, training and conferences

And more

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Job Category

Work Shift

First (United States of America)

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