Program Assistant, Center for Careers and Transfer HV-CS-9767

Founded in 1953, Hudson Valley Community College (HVCC) located in scenic Upstate NY is a multi-campus College with locations in Troy and Malta New York.

HVCC offers more than 80 degree and certificate programs in three schools : Business and Liberal Arts; Health Sciences; and Science, Technology, Engineering and Math (STEM).

Hudson Valley is one of 30 community colleges in the State University of New York (SUNY) system and serves nearly 9,000 students each year.

The college is a recognized leader in career and transfer preparation, workforce training initiatives, distance learning and service to a diverse population of students.

Hudson Valley has an extension center in Malta, NY known as HVCC North and sponsors the Capital District Educational Opportunity Center in Troy, NY.

With more than 80,000 alumni and nearly 1,000 employees, the college and is a catalyst for educational opportunity and economic development in the Capital Region of New York State.

Hudson Valley seeks experienced, dynamic, capable, creative and caring individuals who would like to join our team on the Classified Staff and continue to build on decades of successful service to our community.

RESIDENCY REQUIREMENTS : Candidates must have been legal residents of New York State for at least FOUR months immediately preceding the date of the test.

Pursuant to subdivision 4a of Sec. 23 of the Civil Service Law, preference may be given to successful candidates who have been legal residents of the municipality to which the appointment is to be made for at least FOUR months preceding the date of the written test.

The successful candidate must take exam (when offered), pass the exam, and be reachable on the Rensselaer County Civil Service eligible list for Program Assistant, to qualify for permanent employment.

In order to be considered an applicant for this position you must meet the minimum qualifications as stated in this announcement.

HVCC does not sponsor Visas. Applicants must currently hold an unrestricted employment authorization to work in the United States and appointment will be contingent upon completion of a reference and background check, and Civil Service approval.

Program Assistant, Center for Careers and Employment

HV-CS-9767

MINIMUM QUALIFICATIONS : Associate's Degree from a regionally accredited or New York State accredited college (OR) High School Diploma or possession of a High School Equivalency Diploma and two years of clerical experience in a position involving public contact or customer service functions in a non-retail setting (OR) An equivalent combination of training and experience as defined by the limits above.

Applicants must also have the skill and ability to operate software for word processing and database computer applications.

Experience working with diverse populations.

PREFERRED QUALIFICATIONS : Excellent customer service skills, written and oral communication and the ability to multitask and prioritize assignments.

DUTIES AND / OR RESPONSIBILITIES : The Program Assistant performs work under the direct supervision of the department head or program director.

Supervision may be exercised over the work of clerical staff. Reports to the director, department head or program director or their designee and performs the following duties :

• Open, review, sort and distribute mail in accordance with staff assignments.
• Assist with the organization and implementation of CCT events and programs.
• Assist with the coordination of the Graduate Follow-up Survey.
• Post positions in the CCT job bank.
• Assist with updating all CCT materials.
• Maintain counselor and office calendar.
• Greet and assist all CCT visitors.
• Review incoming correspondence and reports to determine their significance, make recommendations to manager or refer to appropriate person for reply.
• Gather data and information relevant to complex or unusual inquiries in order to provide a basis for a reply or a decision and / or drafts the reply.
• Answer the telephone, respond to questions concerning program, policy or procedures and refer most complex technical questions to appropriate staff member.
• Prepare response to letters concerning program, policies and procedures for own or supervisor's signature.
• Review outgoing correspondence for proper grammatical usage, clarity, factual correctness, compliance with policy, program information and conformance to instructions.
• Design, set up and maintain files of correspondence and documents.
• Schedule meetings and maintain calendar.
• Make travel arrangements and prepare travel vouchers.
• Assemble and coordinate background materials for meetings and conferences and prepare summary of conclusions.
• Transmit instructions from supervisor to appropriate staff orally, in writing or electronically and follows up to see that instructions are followed and deadlines met.
• Administer surveys and prepare reports using statistical and narrative information.
• Orient staff to office and agency procedures.
• Produces correspondence, reports, forms, charts and other material.
• Maintain inventories and requisition office supplies.
• May supervise clerical staff.
• Perform other related duties as may be assigned.
30+ days ago