Operations Associate

Overview

CB2 is transforming the perception of home design for today's modern consumer. Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price.

Located in downtown Chicago, CB2 offers an engaging, collaborative work environment. If you're creative, team spirited and have a passion for modern design, then join the team as a Stock Associate.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Stock Assocaite

A day in the life as a Stock Associate...

• Assist the team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
• Perform duties associated with receiving and processing incoming shipments. Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner
• Assist in preparing the stockroom for inventory and perform assigned inventory duties
• Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom
• Greet and receive customers in a welcoming manner, respond to customer questions, and involve higher level management, as appropriate
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and / or as outlined in the Associate Policy Guide
• Organize and maintain the stockroom with the Operations Team
• Work closely with the Sales Associates, Visual Merchant and management team to maintain the sales area, including merchandise and the physical space
• Assist the Visual Merchant to support seasonal floor changes, as needed
• Inform the Operations Team and the Visual Merchant of the receipt of any new items, any overages or shortages of merchandise, and / or the condition of merchandise

What you’ll bring to the table

• Excellent interpersonal skills and ability to build rapport with customers and other associates
• Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills
• Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning
• Engage in, maintain and support store safety standards and training

We’d love to hear from you if you have

• Ability to move merchandise up to and over 70 lbs
• Retail and customer service experience preferred
• Full-Time roles : Open availability to work flexible hours on weekdays, evenings and weekends
• Part-Time roles : Availability to work two or more weekend days (Friday, Saturday, and / or Sunday) and at least one weekday or night

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