ABOUT US : Stevens Transport, North Americas Premier Refrigerated Transportation Company, resides in the heart of Dallas, Texas.
Servicing a prestigious list of Fortune 500 companies, Stevens specializes in transporting time-sensitive, temperature-controlled, and dry-expedited commodities across the United States, Canada and Mexico.
For over 40 years, Stevens has been recognized as an industry leader in the Logistics and Supply Chain arena offering multi-modal transportation solutions and has never had a layoff.
WHY STEVENS TRANSPORT : Family is a top priority at Stevens and those values are integrated into everything we do, every day.
We understand that the most important assets are the people that support our continuous growth and success. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.
WHAT ARE WE LOOKING FOR : Stevens welcomes high-energy, forward-thinking individuals from all backgrounds and experience levels.
We offer a wide variety of opportunities across all departments and divisions. If you are looking for a rewarding career with a debt-free transportation and logistics conglomerate, come join the over 750 corporate family members.
THE ROLE : With guidance from the VP of Risk Management, the Casualty Claims Adjuster is an associate level position handling claims open to close.
This role is responsible for directly handling complex, high dollar claims on behalf of a large refrigerated truckload carrier.
The successful candidate must be willing to handle all levels of claims and interact directly with our drivers, claimants, claims adjusters, other department personnel, and mid-level and senior management.
The position is located in Dallas, Texas and is not remote but does not require travel .
KEY RESPONSIBILITIES :
- Managing liability issues surrounding commercial motor vehicular accidents with regard to physical losses, bodily injury, and fatalities
- Conducting initial and follow up contact with claimants, insurance companies, attorneys, and other relevant parties
- Investigating the facts and circumstances of each claim and making settlement decisions within authority level
- Assisting local law enforcement and adjusters on the scene of an incident, to include arranging site inspection, obtaining photos, conducting interviews, etc.
- Ordering police reports and other records from ISO database and other sources to determine facts and prior accident information
- Communicating with Stevens Transport Shop management to ensure photos are taken of damage to vehicles, replacement part prices are competitive, and labor costs are appropriate to repairs
- Recording and documenting all information in the claim "diary"
MINIMUM QUALIFICATIONS :
- 10+ years of experience of auto adjusting, preferably in commercial auto liability
- Claims Adjuster certification / license
- Ability to negotiate settlements of all sizes
PREFERRED QUALIFICATIONS :
- High school diploma
- Prior experience conducting investigations in multi-party situations
- Knowledge and experience valuing claims and setting reserves
- Experience working with Defense & Plaintiffs attorneys
- Experience working with disputed, pre-litigation and litigated matters
SKILLS & ABILITIES :
- Claims processing
- Case management
- Loss investigation
- Subrogation
- Customer service
- Time management
- Problem solving
- Research
- Negotiation
- Evidence collection
- Damages review
- Liability determination
LI-MA1Medical, Vision, Dental, Supplemental, and Life Insurances available + 401(k) retirement plan and quarterly match.
In compliance with Federal and State equal employment opportunity laws, qualified candidates are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job-related disability, or any other protected group status.
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