ViiV Healthcare (GSK) Director, Market Research & Competitive Intelligence

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV.

ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV.

Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count.

We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care.

We are fully committed to push through every challenge until HIV / AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition.

We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic.

We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients.

Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn’t just somewhere to work it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.

While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we work on novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.

Are you looking for a market research leadership role that will help to shape our commercial strategy and accelerate customer engagement?

If so this Director, Competitive Intelligence and Market Research role could be an exciting opportunity to explore.

The Director, Market Research & Competitive Intelligence will be responsible for developing a comprehensive market research plan and supervising execution of market research projects for the expanding ViiV portfolio to develop detailed understanding of markets and product performance.

The market research spans the full product life cycle from pre-launch through maturity. This functional leader will also be charged with integrating primary market research results with competitive intelligence and other analyses, studies, and information to derive key insights that inform commercial strategies.

This role is mission-critical to the organization. The successful candidate will have deep experience in both consumer and HCP qualitative and quantitative research, translating information into actionable insights that can be understood and utilized by the entire organization.

In this role you'll provide leadership for a team of highly-skilled marketing researchers

This role will be based out of ViiV's US Headquarters in Durham, NC (Chapel Hill, Wake Forest, Raleigh and Cary Area) & is eligible for a domestic relocation package.

This role will provide / gives YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following :

• Effectively manage a high caliber market research team of 3-5
• Define market research priorities in collaboration with US brand teams and global partners teams to proactively address key business questions to develop short and mid-term plans for market research with associated budgets
• Lead the creation of deep and insightful quantitative and qualitative research relating to healthcare consumers and HCPs
• Coach team in vendor and project management to identify appropriate research methodology, ensure project alignment to business objectives and guide execution and reporting
• Examine research findings to understand data, key market insights and implications
• Be a role model for coach for the team in report design, presentation delivery and managing discussions with a variety of internal stakeholders who may span various levels of leadership
• Lead ad hoc strategy projects and initiatives
• Work with group leadership to improve the processes and practices of the ViiV Insights and Analytics (I&A) practices

Why you?

Basic Qualifications :

We are looking for professionals with these required skills to achieve our goals :

• Bachelor’s degree & 8+ years’ experience in analytics or market research within healthcare sector
• Experience leading projects cross-functionally and managing technical teams (2+ direct reports)
• Experience managing multiple priorities with a commitment to delivering on-time
• Experience representing the Insights & Analytics' function on cross-functional teams and leveraging market research to influence decisions with / without authority

Preferred Qualifications :

If you have the following characteristics, it would be a plus :

• Pharmaceutical experience
• Master’s and / or MBA
• Strong interpersonal skills with ability to lead and resolve conflict.
• Demonstrated ability to meet tight deadlines in a fast-paced environment through planning prioritizing, and effective execution.
• Strong commitment to quality.

LI-ViiV

LI-GSK

Please visit to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.

Why Us?

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.

We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS.

At ViiV Healthcare, we do things differently. Born out of a partnership between and in 2009, with joining in 2012, we are determined to help end the HIV epidemic.

We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe.

We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care.

As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.

Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities.

Having a diverse team and a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.

ViiV is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity / expression, age, disability, genetic information, military service, covered / protected veteran status or any other federal, state or local protected class.

Important notice to Employment businesses / Agencies

ViiV does not accept referrals from employment businesses and / or employment agencies in respect of the vacancies posted on this site.

All employment businesses / agencies are required to contact ViiV's commercial and general procurement / human resources department to obtain prior written authorization before referring any candidates to ViiV.

The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business / agency and ViiV.

In the absence of such written authorization being obtained any actions undertaken by the employment business / agency shall be deemed to have been performed without the consent or contractual agreement of ViiV.

ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses / agencies in respect of the vacancies posted on this site.