Case Manager

Job Description

Job Description

Company Overview : Hamilton Health Center, established in 1969, is a Federally Qualified Health Center (FQHC) located in Harrisburg, PA.

We are committed to providing high-quality, patient-centered healthcare and related social services that promote access, treatment, education, and prevention for Central Pennsylvania's residents, regardless of their health, economic, or insurance status.

Our Vision : Our vision is a healthy community where every member, regardless of their ability to pay or their insurance status, receives comprehensive and compassionate healthcare.

We've remained dedicated to this vision for over 50 years.

Essential Functions :

• Assist with dissemination of information to community members to recruit program participants.
• Conducts home visits and assessments. Provides education as appropriate.
• Tracks client information and provides proper follow up to care plan. Updates and coordinates the tracking of infant immunization records and medical appointments for mother and child.
• Serves as an advocate for the clients. Consistently demonstrates ability to link clients / families with community resources.

Acts as a liaison between programs that provide and serve clients to ensure smooth interaction.

• Maintain case load and see all consumers on a regular basis as determined by risk level and per supervisor instruction.
• Attend and assist in all required classes, meetings, in-service trainings, and community activities.
• Applies skills and knowledge in child abuse / neglect and domestic violence while interacting with clients.
• Demonstrates organizational skills in independently managing workload and related duties.
• Will develop positive trait service plans based on strengths within the participant and her family.
• Will maintain a minimum of home visits and telephone contact with all program participants based on level of case management (1,2,3)
• Will provide referral and follow up for any additional supportive services required by participant.
• Must maintain absolute confidentiality regarding clients.
• Document service coordination activities throughout the continuum of care.
• Assess service plan in consultation with the client, make appropriate changes to the service plan to ensure progress toward goals.
• Maintain ongoing contact with client and involved significant others to ensure adherence to the service plan.
• Provide reports and paperwork as required in a timely manner.
• Performs miscellaneous job-related duties as assigned.

Requirements :

• Healthcare Knowledge : Two (2) years in human services work
• Tech-Savvy : Proficiency in basic data entry computer skills.
• Strong Interpersonal Skills : Ability to communicate courteously and effectively with individuals from diverse backgrounds.
• Team Player : An industrious and cooperative nature to foster harmonious working relationships with clinic management, physicians, clinicians, and the public.
• Education : Bachelor’s degree in Human Services

Preferred Qualifications :

• Prior CPR / First Aid certification
• Knowledge of The Joint Commission regulations
• Bi-lingual in Spanish, Nepali, French, Arabic

Equal Opportunity Employer :

Hamilton Health Clinic is an equal opportunity employer. We are committed to providing an inclusive and diverse work environment where all employees are valued, respected, and have the opportunity to succeed.

We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, or any other protected status.

All employment decisions are based on qualifications, merit, and business needs.