Research Scientist - Salesforce AI Research

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Job Category : Software Engineering

About Salesforce :

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Salesforce AI Research is looking for outstanding research scientists. Do you want to be at the forefront of a team at Salesforce that is making history?

Do you want to research and develop new technology and science that millions of CRM customers will use? Are you excited about working on large-scale Generative AI, Natural Language Processing (NLP), and Deep Learning?

At Salesforce, we have launched Einstein GPT, the world's first Generative AI for CRM, which delivers AI-created content across every sales, service, marketing, commerce, and IT interaction at hyper-scale.

With Einstein GPT, Salesforce can transform every customer experience with generative AI.

Research scientists at Salesforce discover new research problems, develop novel models, design careful experiments, and advance the state of the art in AI.

The research team is committed to collaboration with the wider research community. At Salesforce AI Research, we innovate by publishing at top academic conferences and filing patents.

We embed our research work across Salesforce products for the worlds #1 AI CRM.

Candidates have a strong background in one or more fields : Natural Language Processing, Large Language Modeling, Computer Vision, Reinforcement Learning, or Machine Learning in general.

Responsibilities :

• Own and pursue ambitious, long-term research goals.
• Develop solutions for real-world, large-scale problems.
• As needed, lead teams to deliver on more complex pure and applied research projects.

Minimum qualifications :

• Ph.D. / Master's degree in computer science, artificial intelligence, machine learning, or a related technical field.
• Strong publication record in top AI venues like NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR, ECCV, and ICCV.
• Experience with one or more general-purpose programming languages, including but not limited to C / C++ or Python.
• Experience with one or more deep learning libraries and platforms (e.g., TensorFlow, Jax, or PyTorch).
• Proven ability to implement, operate, and deliver results via innovation at a large scale.
• Large Language Models (LLMs), LLM evaluation and benchmarking, multilingual LLMs, LLMs as foundation of agents.

Preferred qualifications :

• Full-time industry experience in deep learning research / product.
• Strong experience building and applying machine learning models for business applications.
• Experience training large language models.
• Experience mentoring and advising other researchers.
• Strong programming skills, competitive in ACM-ICPC or other competitions or open source experience is preferred.
• Experience in implementing high-performance and large-scale deep learning systems.
• Thoughtful about AI impacts and ethics.
• Fantastic problem solver; ability to solve problems the world has not solved before.
• Excellent written and spoken communication skills.
• Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple technical and business teams.

Accommodations :

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Posting Statement :

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We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce does not accept unsolicited headhunter and agency resumes.

Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $137,100 to $323,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link : Salesforce Benefits.

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