General Manager - Restaurant & Hospitality

Title : General Manager - Restaurant & Hospitality

Location : On-Site in Chicago

Pay range : $55,000-70,000

About Avenica

Avenica is a career-launching platform that uses data science, behavioral psychology, and performance coaching to unleash human potential and launch careers.

By getting to know candidates beyond a resume and uncovering individual potential, we propel careers across the U.S. At Avenica, we put candidates first by advocating for them through the application and interview process.

Learn more about Avenica and how we can support your job search at www.avenica.com.

JOB SUMMARY :

We are looking for experienced general managers to join our client's work-family.

As our client continues to grow, they need hands-on general managers to manage and optimize front-line employees and future leaders, oversee systems and processes, manage food and labor budgets, and take an ownership mentality for their location.

The ideal outcome for a general manager is to achieve efficient operations and hit monthly sales goals through servant leadership, high-quality hospitality, and back-of-the-house excellence.

The general manager will report directly to the director of operations for both FOH and BOH and the president.

JOB RESPONSIBILITIES :

Leadership

• Develop a growth-minded culture
• Full buy-in and embodiment of the Company Way
• Adherence and implementation of the Company Fly Wheel
• Recruit, Interview, hire, train, reward, and fire front-line staff
• Constant communication of the Company Way to all staff
• Establish a healthy coaching relationship with each member of their staff
• Analyze, and evaluate front-line staff performance
• Develop future leaders of the company (Team lead, AGM)
• Communicate with the leadership team on their needs and express ideas on how to improve their location's systems and processes

Front of the House

• Maintain a high level of service
• Ensure all processes, procedures, and checklists are implemented
• Train and develop FOH staff
• Develop relationships with current and potential customers
• Resolve any customer issues

Back of the House

• Achieve BOH Excellence (food quality, reduce waste, cleanliness)
• Ensure all processes, procedures, and checklists are implemented
• Train and develop BOH staff
• Maintain food budget

Finance, Reporting, & other areas of oversight

• Create store schedule
• Maintain labor budget
• Report & analyze the financial performance of their location
• Strive to reach the store’s performance goals

Preferred Experience

• 2+ years of managerial experience
• 5+ years in restaurant or hospitality
• Proven track record of success growing a location
• Proven track record of success in a leadership role
• Proven track record of success in training and developing staff
• High level of Emotional Intelligence (EQ)
• Strong communication skills including conflict resolution
• Impeccable integrity and can-do attitude

COMPENSATION :

Competitive Base + Bonus + PTO along with plenty of opportunities to grow.

Our Process :

Upon completing the application, you will be prompted to complete our HAALO assessment. HAALO is simply a way for us to understand your preferences, behaviors, and work styles.

The assessment is a required step to complete this application.

Avenica is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

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