Receptionist

Overview : Salary $45,000 year

Salary $45,000 year

Do you have a passion for making a difference in someones life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged?

Then the Receptionist position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

As Receptionist, you will provide clerical and administrative support to the staff and customers. You will also answer telephones, greet, and assist customers, enter data, and perform other general office duties.

Responsibilities :

Successful Elements :

Answer telephones, greet and assist customers

Responsible for having all customers sign in upon arrival, directing them to appropriate area or person

Assess reason for customer visit, and provide resources and next steps including directing to the appropriate team member

Direct customers to the appropriate resource or staff member

Maintain knowledge of employment opportunities and training programs available and make accurate assessments and next steps.

Understand and be trained in career development services, and facilitate career development activities as needed : hosting and coordinating virtual events,workshops and orientation

Assist in marketing open opportunities and creating job postings

Run reports, and lists for participant engagement

Conduct customer outreach for follow up, invite to appointments and employment status.

Oversee office and customer flow and develop plans for on-site events

Maintain working knowledge of all staff and office related functions and processes

Maintain office calendar via Microsoft Outlook

Open and disburse mail to appropriate staff member

Perform data entry of customer information into a database and all other data entry as required.

Manage office supplies and ensure resources necessary to operate are available to team members and customers

Manage inventory for technology related items, refill copies machines and printers.

Place orders for replenishment of supplies.

Other opportunities as available

Qualifications :

Required Experience :

Experienced in answering telephones in a courteous, efficient, and professional manner

Excellent interpersonal skills

Strong ability to multi-task and manage multiple deadlines

Knowledge of various types of office equipment

Proficient with Microsoft Office applications

Experience in high volume data entry, with accuracy

Ability to converse with a wide range of professionals and demonstrate a positive professional attitude

Ability to provide exceptional customer service

Wiliness to learn, and take initiative

Previous office experience required

Bring your expertise to EDSI where you will be able to live our values every day : Show Up, Smile and Support!