Regional Director Operations, North Region

SUMMARY

The Director of Operations provides overall direction and guidance to the operational activities of the organization. Provides strategic leadership and management to Operations within a large geographic region.

The Regional Director of Operations will strive to maximize growth and profitability while responsibly managing the resources of their region according to the company and client expectations and policies.

Develops and implements long and short-term strategies to achieve financial and growth targets. Develops emerging talent and successors and creates a work environment that promotes the values of DSV.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for supporting the Company strategy including growth and transformational initiatives. Develops regional strategies to align with enterprise targets.

Ensures targets are achieved and local needs are also met.

• Plans and budgets regional financial targets. Responsible for ensuring results are achieved against targets.
• Ensures operational excellence within and across our core services.
• Ensures operational excellence through standardization of existing practices, risk assessment and review of key metrics.
• Provides leadership and creates an environment that fosters passion, teamwork and agility within the organization.
• Ensures initiatives are developed and executed in the selection and development of talent and creates an environment that improves associate engagement.
• Builds and sustains long-term client relationships. Supports local, regional and global sales initiatives by partnering with key clients and delivering a high level of client focus to business initiatives.
• Plans and successfully executes start-up facilities for new business.
• Spearheads teams and partners with clients to trouble-shoot and solve existing issues or problems.
• Contributes as a key member to our sales and solutions team in winning key strategic accounts.
• Develops and implements an operations strategy tailored to our client that identifies opportunities to improve cost control and margin improvement and will lead to organic growth.
• Consistently works within a complex matrixed environment.
• Works collaboratively and establishes solid business relationships with supporting departments including but not limited to : Human Resources, Sales, and Finance.

SKILLS & ABILITIES

Education & Experience :

• Master’s degree preferred.
• Third-party logistics experience is preferred but not required.

Computer Skills :

• Strong proficiency in MS Office applications is needed.
• Working knowledge of industry WMS

Certificates & Licenses :

Involvement in relevant professional organizations is desirable.

Language Skills

English (reading, writing, and verbal) Mathematical Skills

Intermediate mathematical, accounting, and financial skills

Other Skills

• Excellent verbal, written and visual / presentation communication skills.
• Must be adept at navigating within a matrixed organizational structure.
• Results-oriented and able to work and meet timelines.
• Ability to work well under pressure and multi-task.
• Demonstrated ability to work in a complex matrix environment across multiple levels within the organization.
• Ability to motivate and inspire others to achieve.
• Ability to question and challenge existing ways of thinking.
• Experience in a client-centric" environment with accountability for both operations metrics and client relations.
• Must excel at and enjoy teaming with members of the operations team and client representatives to trouble-shoot and solve existing problems.
• Direct experience preparing budgets and actively participating in financial reviews with a solid understanding of standard and actual cost variances.
• Has led high-performing teams. Can recruit, develop and motivate superior talent.
• Possess the ability to motivate and maintain effective working relationships with staff and partners.
• Ability to rely on experience and judgment to plan and accomplish goals.
• Successfully work to reach company goals in an environment in which a wide degree of creativity and latitude is required.
• Integration experience with the supply chain industry is helpful
• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
• Work overtime as dictated by business whether mandatory or voluntary.

CORE COMPETENCIES

Leader of Others

Accountability

Business Acumen

Communication / Building Partnership

Developing Oneself

Developing Others

Drive for Results

Embracing Change

Problem Solving

Empowerment

Leadership Excellence

Leading Change

Problem Solving

Independent Contributor

Accountability

Communication / Building Partnership

Customer Orientation

Developing Oneself

Drive for Results

Embracing Change

Problem Solving

Professional Competencies

PHYSICAL DEMANDS

Occasionally

Handling / Fingering, Sitting

Frequently

Bending

Constantly

Walking and Standing

Ability to Lift / Carry and Push / Pull

21-50 pounds Reach above shoulder, reach outward, squat, or kneel.

Other Physical Requirements :

While performing the duties of this job, the employee uses his / her hands to finger, handle or feel objects, tools or controls;

reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision.

WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals.

The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described.

It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

This document does not represent a contract of employment, and the Company reserves the right to change this position description and / or assign tasks for the employee to perform, as the Company may deem appropriate.