Patient Care Coordinator
Job Description
Job Description
Physicians Hearing Network is the largest, fastest-growing provider of hearing healthcare, exclusive to physicians. We are headquartered in San Antonio, Texas, and seeking a full-time Patient Care Coordinator / Customer Service Representative to add to our corporate team.
This position will :
- Answer incoming calls and patient calls
- Schedule and confirm patient appointments
- Make outbound scheduling calls to patient lists for assigned practices
- Conduct insurance verifications
- Order supplies, conduct inventory, and ship items for clinics
- Assist in onboarding new employees and special projects
- Provide support to our field managers and healthcare providers
Requirements
- Proven experience in a medical front desk or customer service role
- Bilingual in Spanish
- Experience in insurance verification
- High school diploma (or equivalent) required
- Proficient in using Microsoft Office : Word, Excel, and PowerPoint
- Proficient in using Dropbox
- Exemplary customer service
- Highly organized and professional
Benefits
Physicians Hearing Networks offers a full benefits package including :
- Health, dental and vision insurance
- Paid time off
- Retirement plan
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