TRANSACTION SUPERVISOR 3RD SHIFT LOUISVILLE KY

You are a production-fast paced environment enthusiasts. You have found the right teamThe firm's Receivables Operations division enables customers to accept traditional paper-based payments from clients by capturing information with efficient technology services and transferring it to an output file for accounts receivable updating.

Your main objective is to expedite collections of payments due by getting the check that's 'in the mail' deposited into the biller's account as quickly as possible.

A second objective is to expedite the posting of payment information, allowing the customer to update their account records.

This can substantially reduce costs and expedite the crediting of deposits to individuals accounts, which provides high customer satisfaction and a rewarding service.

You are a production-fast paced environment enthusiasts. You have found the right team Job responsibilities : Overseeing daily workflow of specific workgroups and / or segments of the workflow process Managing a team of full and part-time front line employees Handling complex customer relationships while utilizing service improvement tools and methodologies 'Direct ownership' of remittance processing performance including allocating work in process to maximize high productivity and excellent quality Responsible for shift operations, informing shift manager of process delays, breakdowns, and resolving problems or obstacles to production and / or quality You will be providing guidance and development of the Team Leaders and OperationsRequired qualifications, capabilities, and skills : Minimum 2 years supervisory / leadership experience, preferably in a Remittance processing environment Ability to lead, direct, and be visible to staff and direct reports Ability to coordinate and organize work while meeting and handling multiple deadline driven processes Functional experience with MS Office, including Word, Excel, Access, and PowerPoint Good decision making skills as well as exceptional written and verbal communication skills Display core leadership abilities : strong planning / organization, motivation, problem solving / conflict resolution, analytical, team building, and interpersonal skills are essential.

Physical requirements : Sitting - up to 90% of the time, Standing - up to 10% of the time, Lifting - up to 15% of the time and up to 50 pounds;

Walking - up to 15% of the timeWork Schedule : Sunday - Thursday - 12am - 8 : 30amPays 15% shift differentialThis position may require you to work non-traditional hours and / or additional hours as business needs arise.

Work schedule might be subject to change.A Government Security Clearance will be required for this position. This includes, but is not limited to : Fingerprints Credit Check Employment History Tax Filing History (possibly) References (possibly) Proof of U.

S. Legal Permanent Residence up to 3 years