Human Resources Coordinator (Bilingual)

Hospitality / Hotel / Resort / Administration

Summary

This position is responsible for assisting the V.P, Human Resources and Human Resources Managers with all administrative functions of the HR Department at the Hotel EMC2, Autograph Collection and Fairfield Inn & Suites Chicago Downtown Magnificent Mile.

This includes employee relations, onboarding, maintenance of employee files, event planning, benefits, and recruiting. Supports all staff and department teams with goals and in accordance with policies and procedures.

All potential candidates should read through the following details of this job with care before making an application.

MUST SPEAK SPANISH TO BE A QUALIFYING CANDIDATE

Duties and Responsibilities

Reporting to the V.P., Human Resources, responsibilities and essential job functions include but are not limited to the following :

• Work closely with the Human Resources Manager(s) to ensure smooth operations across all Hotel departments.
• Act as the face of SMASHotels to employees and potential employees by responding to requests and needs in a positive and supportive manner;

researches to find solutions for questions that arise from employees.

• Explain company personnel policies and procedures to employees and / or job applicants.
• Work with HR Manager for New Employee Onboarding sessions as well as monthly training activities set by SMASHotels and Marriott.
• Administer, collect, and track paperwork for employee status changes - including pay rates, position status, new hires, terminations, etc.
• Maintain and update Employee Personnel Files; ensure they are compliant and up-to-date.
• Comply with federal and state regulations concerning I9 forms, employment records and documents.
• Assist with employee functions including team building activities, meetings and job fairs.
• Manage, maintain and own the administration of the Employee of the Month, Manager of the Quarter, birthday and anniversary program.
• Daily administrative duties including filing, scanning, faxing, copying, mailing and responding to phone calls.
• Maintain tracking and audit systems for new hires, terminations, I9, employee lockers, employee reviews, etc.
• Assist with all duties as assigned.

QUALIFICATIONS :

• At least one year of experience working in a hospitality or Human Resources environment.
• Knowledge using Microsoft Office / Excel.
• Have a strong passion for excellence and guest service.
• The ability to interact with all levels and departments within the hotel.
• Capable of multi-tasking and working in a fast-paced environment.
• Professional appearance and attitude.
• Ability to maintain composure in stressful situations.

Compensation

Required Skills

Required Education

Location

About the Company

A uniquely different hospitality company, SMASHotels relentlessly pursues the finest talent, trends, and ambiances to create extraordinary experiences.

A deep passion for exceptional customer service creates engagement and loyalty. Innovative programming and perpetual development keep us fresh and relevant.

SMASHotels embraces emergent technology to drive cost control, flawless operations, marketing, customer relationship management, entertainment and online and in person engagement.

Our track record has shown that by raising the bar through a focused commitment both financially and experientially, we achieve success, and our return on investment is substantially higher than industry standards.

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