Plumbing Apprentice (Entry Level)

Job Description

Job Description

Does the thought of being at a desk all day make you cringe ?

Are you not afraid to get your hands dirty ?

Are you good at building relationships with people?

Are you ready to take the plunge in this BRAND-NEW division with us?

Want to know more? Read on! We know, we know... it's a lot of words... keep reading!

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice.

We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY .

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success.

When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step.

It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience.

We want you to succeed so that you can help us go the extra mile for our clients.

Are You the Next Legend?

We are so excited to have this new division at Service Legends. We are looking for hard-working individuals that are ready to learn and grow within this position! As a Plumbing Apprentice , we'll teach you all aspects of residential plumbing! From service to installation, and everything in-between! By the end of this four-year apprenticeship program, you'll be able to accurately diagnose plumbing problems, perform maintenance, install replacement solutions, and communicate with clients about the options and upgrades that increase safety and enhance the quality / health of life for homeowners.

And best of all - you don't need any experience to get started!

Essential Job Functions

• Complete plumbing, drain cleaning, and other related in-home, service calls
• Explain to the client what service you are performing and give exact prices & gain approval before doing the work
• Establish customer rapport to sell the right products and services for the client's needs and wants
• Educate and assist customers in choosing the best finance options and maintenance plans
• Explain the club memberships to the client, giving them an opportunity to join
• Show yourself as professional and knowledgeable to win new referrals and repeat business
• Maintain your truck so that it is always neat and clean, organized, and accurate inventoried t
• Work alongside Customer Service and Dispatch team to ensure overall success of the business
• Be accurate and timely with invoices, timecards, job notes, checklists, and option sheets
• Always be safety conscious both on the job and while driving
• Drive company vehicle to and from each assigned job
• Participate actively in all training exercises and morning meetings

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Job Qualifications

• High School diploma or equivalent
• Excellent customer service skills
• Basic mechanical aptitude
• The ability to use various hand and power tools common to trade
• The ability to learn through observation and hands on experience
• The ability to follow routine, verbal, and written instructions
• The ability to communicate with team members and customers effectively
• Being capable of maintaining professional working relationships with team members
• The ability to understand, analyze, interpret, and implement ideas contained in technical documents, reports, regulations, etc.
• Mental Demands : Must be able to perceive and distinguish emotions, as well as deal with adversarial confrontations. Requires an ability to concentrate and prioritize multiple tasks at once.

Conscious attention to detail is required to safely perform tasks.

• Language Skills : Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, must be able to read, write and speak English fluently.
• Mathematical Skills : Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Computer Skills : To perform this job successfully, an individual should have the ability to accurately record progress, notes, and instructions in software; utilizing an iPad
• Communication Skills : Ability to establish customer rapport. Show high integrity with advanced social skills and make solid connections with team members and clients

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel;

reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl.

The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 50 pounds and occasionally lift and / or move up to 150 pounds.

The employee must be comfortable working in tight spaces for an extended period of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The employee is frequently exposed to wet and / or humid conditions; employee is occasionally exposed to moving mechanical parts;

outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Preferred Job Qualifications

• 1 year of face-to-face customer service experience
• Excellent, communication, and negotiation skills

Compensation

• Starting wage of $16.50 - $33.00 per hour (based on experience) + Bonus / Incentives
• Hours : 7 : 00 a.m. - 5 : 00 p.m. (flexible start and end times based upon business needs)
• Days : Monday - Friday (Occasional Weekends and after-hours)

The "Goodies"

As well as very competitive salaries, we offer you a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary.

Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following :

Insurance : We have industry leading Medical, Vision, & Dental Insurance that you won't find at any other Home Service Company.

We provide Life Insurance that is 100% paid by Service Legends with the ability to add on. We offer Short- & Long-Term Disability that is 100% paid by us!

• Time Off : We offer a generous time off package that includes up to 5 weeks of PTO, and we recognize 8 paid holidays.
• Wellness : Our employees are our #1 asset, and we want to make sure YOU are taken care of mentally, physically, and financially.

We offer Employee Assistance Programs to all employees to help better themselves in their everyday life.

Why We Are Better : We want you to grow personally and professionally, so we offer a 401k option with a 4% match, along with educational resources to grow you professionally.

We love to promote from within, so there is unlimited growth potential within the company. We offer employee discounts on services we offer to use on your own home.

Service Legends recognizes those that go above and beyond by offering bonuses, spiffs, and rewards.

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.

We are an Equal Opportunity Employer; women and minorities are encouraged to apply.