Senior UX/UI Designer

ARE YOU A CREATIVE, SELF-STARTER SEEKING A CHALLENGE? DO YOU WANT TO MAKE AN IMPACT ON THE NATION’S HEALTH, WELL-BEING, AND SECURITY?

DO YOU HAVE A PASSION FOR DEVELOPING PEOPLE AND ORGANIZATIONS?

GREAT, WE WANT TO MEET YOU.

We build partnerships with clients to improve their organization's performance. Whether it's enhancing the technical capability of our nation's defense systems or advancing research and development for Veteran healthcare, our partnerships are making an impact in our communities and country.

JJR’s Client Experience organization acts as customer champion, capability builder, and innovation catalyst. We are seeking a pioneer who will advance our digital transformation strategy, serve clients, mentor staff, and develop new solutions to our clients’ challenges.

Sound interesting? Keep reading.

WHY YOU SHOULD WORK WITH US.

You will be strategically important to the growth and development of our business. You will have a direct impact on the inspiring missions of our clients and play a significant role in carrying out JJR’s mission and purpose.

We offer opportunities for growth and long-term career development. We are committed to our values and culture as demonstrated by our decisions and engagement initiatives.

We are servant leaders who humbly lead wherever we are at home, at work, and in our communities.

YOU IN? GREAT, HERE ARE THE DETAILS.

Title : Senior UX / UI Designer

Location : Remote position preferred location within 75 miles of National Capital Area / DMV

Classification : Salary, Exempt

Travel : 10%

Security Requirement : Must have, or be able to obtain, Tier 1 / National Agency Check with Written Inquiries (NACI) background investigation for the Department of Veterans Affairs (VA).

The Role

Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. JJR works at the intersection of human-centered design and traditional government contracting.

As the Senior UX / UI Designer you will be responsible for guiding government clients through design thinking processes incorporating human-centered and design thinking methods to solve end-to-end service and customer and employee experience challenges.

You will collaborate on efforts to design and prototype innovative solutions that incorporate visual, user-experience, interaction, and information design fundamentals.

Develop user-experience and high-fidelity digital prototyping and design and deliver wireframes, user stories, user journeys, and prototypes optimized for a wide range of devices and interfaces incorporating emerging technology trends.

You have a user-centered design approach and are comfortable rapidly testing and iterating on developed designs.

Position Expectations

• Perform all duties in accordance with our code of conduct.
• Actively engage in your role and be accountable for all outcomes.
• Deliver exceptional service to internal and external clients, partners, teammates.
• Contribute to JJR’s strategic initiatives required to achieve JJR’s Grounded & Growing 2025 objectives.

Contributions

Deliver Exceptional Client Experience

As a Senior UI / UX Designer, you will be responsible for developing intuitive and user-friendly designs, wireframes, and technical interfaces to bring technical solutions to life.

You will drive adoptability and usability of the systems we develop and will employ design techniques that always put the user's perspective first in the solution.

• Apply an iterative, design thinking process and lens to help clients solve complex problems in strategic planning, process improvement, technology adoption and evolution, and service delivery.
• Act as the lead designer for a variety of projects.
• Create clear web and digital experiences for primarily government clients.
• Work closely with both external clients and internal, cross-functional teams on projects that range from a few weeks to a few months in length.
• Communicate with government stakeholders and decision-makers in compelling ways using a variety of visual mediums.
• Synthesize research and data and craft compelling stories to communicate insights that will shape service and technology innovations.
• Create journey maps, personas, ecosystem, and experience maps that articulate actionable recommendations for organizational and workflow change.
• Demonstrate how user research should be integrated into developing technology and new ways of working.
• Design and deliver customized, engaging, results-oriented interventions and workshops to improve organizational and team performance.
• Perform research and convert insights from leading designers, strategists, and technologists into solutions to organizational management challenges.
• Craft compelling stories and visual models to communicate insights and discoveries.
• Experience collaborating within a multi-disciplinary delivery team including other designers, technologists, data scientists, engineers, solution architects, and change managers.

Required Education, Experience, & Skills :

Minimum bachelor's degree in business administration, business management, computer science, information systems, information resource management, industrial engineering, operations research, or related fields.

Certifications in relevant UX Software also a plus. A minimum of 8 years of relevant experience may be substituted for education.

• Minimum 5 years of experience specific to the following :
• Collaborating on efforts to design and prototype innovative solutions that incorporate visual, user experience, interaction, and information design fundamentals.
• Under experience and high-fidelity digital prototyping.
• Designing and delivering wireframes, user stores, user journeys, and prototypes optimized for a wide range of devices and interfaces incorporate emerging technology trends.
• Taking a user centered design approach and rapidly testing and iterating on developed designs.
• Planning and conducting UX / UI design programs, developing insights, envisioning desirable human futures, and translating concepts into action.
• Applying design thinking / HCD principles and tools to solve client challenges.

Preferred Education, Experience, & Skills

• Exceptional oral and written communication and presentation skills, with proficiency in multiple methods of visual communication.
• Familiarity and / or experience working on a scrum team within the Agile delivery framework.
• Experience in group facilitation, including with groups of senior organizational leaders.
• Ability to work in a fast-paced and dynamic environment.
• A deep, natural curiosity and strong interpersonal, verbal, and written communication skills.
• Ability to be nimble through constant change and unexpected challenges.
• Self-starter and results-oriented, able to work under minimal mentorship.
• Application and technology delivery experience.

TOTAL COMPENSATION PACKAGE

Salary : In accordance with various state and federal pay transparency regulations, as well as best industry practices, our job descriptions include the salary range we reasonably expect to pay those joining our team, contingent upon little to no training being required.

A final salary is subject to several factors, including but not limited to the following : years of experience, education, certification(s), training, specialized skills, responsibilities, etc.

The range of pay for this position is $101,000-$142,000.

Core Benefits : Medical, Dental, Vision, 401K, Monthly $200 HSA Match, Complimentary $50k Basic Life and AD&D (eligible employees), STD, Complimentary LTD, AFLAC Coverage, etc.

PTO, Flexible Schedule, and Holidays : Employees receive a robust amount of PTO along with flexible / hybrid working schedules and additional support for new parents.

JJR also observes a total of 11 paid federal holidays annually, including : New Year's Day, President's Day, 4th of July, Veteran's Day, Christmas, Martin Luther King Jr.

Day, Memorial Day, Juneteenth, Labor Day, Thanksgiving, and Columbus Day.

Professional Development + Continued Education Support : We believe employees at all levels benefit from continued growth and learning.

As such, JJR is committed to paying the entirety of the cost for job-related certifications and / or training programs as well as contributing towards job-related higher-level education.

EEO Statement

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Disclaimer

This description in no way implies that the duties listed here are the only ones the employee can be required to perform.

The employee is expected to perform other tasks as dictated by their supervisor or JJR leadership.

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