Spa Front Desk Receptionist/Sales Associate

Job Description

Job Description

Job Title : Spa Front Desk Receptionist / Sales Associate

Location : All Is Well Holistic Spa, 2001 Katy Mills Blvd Ste I, Katy, TX 77494

Job Type : Full-Time / Part-Time / Internship

About Us :

Located in the vibrant heart of Katy / Houston, TX, All Is Well Holistic Spa is a sanctuary dedicated to holistic wellness and beauty.

Renowned for our relaxation and therapeutic massages, holistic facials, acupuncture, and fire cupping, our spa provides an upscale and meticulously maintained environment.

We are proud to be recognized as one of Houston's fastest-growing massage and facial spas, offering a faith-based, member-focused approach to health and wellness.

The Opportunity :

Join our dynamic team as a Front Desk Sales Associate - Wellness & Beauty Coordinator. This role is perfect for individuals passionate about holistic health, beauty, and delivering superior customer service.

Responsibilities include achieving sales targets, managing spa operations, and ensuring our clients receive an unparalleled wellness experience.

We seek candidates who are coachable, self-disciplined, friendly, and enjoy working in a lively, fast-paced environment.

Key Responsibilities :

• Deliver exceptional guest service, managing all aspects of their spa experience.
• Manage front desk operations, including phone handling, appointment scheduling, and processing sales transactions.
• Promote and sell Wellness Membership Programs, Gift Certificates, and retail products, aiming to meet and exceed sales targets.
• Maintain accurate and organized records and files.
• Educate guests about the health and wellness, skin care benefits of our treatments.
• Uphold a professional and immaculate spa environment.
• Work collaboratively with the team, fostering a positive and productive atmosphere.

Qualifications :

• Experience with Meevo 2 or similar Spa POS systems is a plus.
• At least 3 years of experience in customer service and retail sales, with a history of working on commission.
• Strong background in wellness, beauty, and skincare, massage, spa , fitness, nutrition.
• Esthetician & Massage Studying / schooling is a plus
• Exceptional communication and customer service skills.
• Prior experience in massage, spa, fitness, hospitality, or related retail service or hotel front desk is advantageous.
• Proficient computer skills including Google Suite, Microsoft Office, Slack, and Canva.
• Professional phone etiquette
• Availability to work flexible hours including evening shift, weekends, and holidays.

Compensation :

• Hourly Rate : $12-15 , dependent on experience and performance.
• Attractive commission and bonus opportunities.
• Training period pay : $12 / hour, plus commission and bonuses.

Benefits :

• Employee & Family discounts,
• flexible scheduling,
• Paid time off,
• Referral program,
• Tuition reimbursement.
• A positive work culture emphasizing recognition, team events,
• Professional development.
• Free Massage or Facial each month

Embark on a fulfilling career at All Is Well Holistic Spa, where wellness and beauty converge to create extraordinary experiences.

Company Description

All Is Well Massage & Spa is a upscale large holistic healing wellness Spa Clinic in Katy TX provides services and treatment include but not limited to Massage Therapies , fire cupping, GuaSha, Acupuncture,TCM, and Facial / Skin Care Services

Faith based and member based , customer focused with passion to grow & thrive !

Company Description

All Is Well Massage & Spa is a upscale large holistic healing wellness Spa Clinic in Katy TX provides services and treatment include but not limited to Massage Therapies , fire cupping, GuaSha, Acupuncture,TCM, and Facial / Skin Care Services r nFaith based and member based , customer focused with passion to grow & thrive !