Patient Access Representative Supervisor -Full Time, Evening)

The Clerical Supervisor accurately and promptly collects all pertinent information at the initial point of registration to ensure the proper billing process occurs which will enhance timely cash flow and reduce the days in accounts receivable.

Qualifications : Required :

Required :

High School Diploma or equivalent

Preferred :

• Supervisory experience is preferred
• Medical insurance verification and authorization experience preferred
• Patient Access experience preferred
• Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
• Medical terminology and computer skills

Certifications and Licenses Required :

N / A

Scheduling Requirements :

• Evening Shift, following a period of orientation and training on days
• Includes every other weekend, as well as a holiday rotation
• Full Time, 40 hours per week

Essential Functions :

• Responsible for coordinating and facilitating registration and admissions by obtaining pertinent demographic information, collecting accurate insurance information and performing inpatient authorizations in order to financially clear inpatient hospital accounts
• The ideal candidate must be detail oriented and promote patient satisfaction
• Service orientated background, good written and verbal communication skills and accurate typing ability
• Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary
• Reflects commitment to building a supportive work environment and maintains a positive attitude
• Works closely and professionally with nursing and ancillary departments to foster a team environment
• Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside the patient access department
• Support ensuring core staffing of the Patient Access Representatives as well as working supervisor on floor supporting peak volumes
• Ensures patient satisfaction, patient throughput, Emergency Department scheduling and scheduling needs
• Daily monitoring of KPI metrics, and POS collections
• Helps with the education of new hires
• Monitors employee files

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks :

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care / Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
30+ days ago