The Data Science team uses data from Tally and computer vision models to ensure our customers derive the highest value from Simbe’s services.
This includes developing new ways for customers to interact with Tally data, monitoring the performance of the computer vision models and robot hardware, and investigating service issues.
You will play a key role in enabling Simbe to scale and service new environments using a data-driven approach.
We are looking for a data analyst who can dive deep into our data via SQL, dashboards, and manual review in order to create actionable plans to improve service.
This will include : - Monitoring and investigating incoming customer support tickets to ensure customer feedback is clearly captured, investigated, and conveyed internally to enable ongoing improvement of Tally products and services.
- Providing day-to-day support for our customers, including both incident management and providing recommendations to ensure customers can get the most out of our platform -Effectively triaging and managing escalations to engineering teams for issues that cannot be resolved -Support our sales and customer success team members via custom SQL queries and by effectively communicating data concepts.
- Reviewing customer-facing reports to identify the underlying reasons for errors. -Documenting database structures, metrics definitions, and other best practices to better enable our support team .
Skills -Strong attention to detail and being a self-directed problem solver -Ability to adapt and pivot in a fast-paced environment -A desire and aptitude to learn and understand new technologies -Ability to dissect high-level trends to uncover individual occurrences, enabling detailed insights and targeted actions.
- Hands-on experience with SQL -Hands-on experience with dashboarding -Knowledge of APIs and Python -Familiarity with Git is a plus -Retail Domain knowledge is a plus
Research Data Analyst
Under direct supervision, acquires skills and knowledge of professional concepts in research data analysis. ...
Data Architect Analyst
A hospital system is seeking a Data & Reporting Architect/Analyst. ...
Donor Relations Data Analyst
Are you a data wizard who loves to help your colleagues? Do you spot that one glitch no one else sees? Can you foresee data problems no one else has imagined? Under the supervision of the Senior Director of Donor Relations, the Donor Business Intelligence Specialist plays a key role in campus commun...
Principal Data Analyst
A company is looking for a Principal Data Analyst (Remote). ...
Margin Accounting, Data Analyst
Wrangle large, highly complex datasets into actionable insights and become the data expert for gross margin accounting. Enable timely financial close and margin analysis through data analytics and visualization. Strong knowledge of Excel and experience working with large amounts of data, often comin...
Senior Data Analyst
You'll use your quantitative background to dive into and build tooling around large datasets to guide decision-making in the New Verticals business. Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business. ...
Data Loss Prevention Analyst
Asa Data Loss Prevention Analystyoull:. Familiarity or Experiencewith any of the following: o Data Modeling o SWF/DDE o CPL and UoPdevelopment, FACE o Cockpit Avionics, DO-178 o Air Data Computer,AHRS Integration, Civil FMS. Betterunderstand the organizations data and information classifications. Di...
Healthcare Data Analyst *Remote*
Demonstrate proficiency in data analysis tools for data extraction, transformation, analysis, and data visualization. Providence Health Plan is calling a Healthcare Data Analyst who will:. Pay attention to detail to identify discrepancies or anomalies in the data and perform data validation processe...
Data & Reporting Analyst I - Remote
Position Summary </p> <p>The primary function is to manage the I-Buy set up process within Oracle.Maintain Wholesaler Acquisition Cost within Oracle.Secondary functions include; monitoring and processing sales that come into the i-Hold queue, support customer registry in customer setup w...
Data Analyst
Utilize advanced SQL skills to retrieve complex data sets from institutional databases. Abstract information requirements from real-world data requests, ensuring clarity and accuracy in data analysis and reporting. Employ Python, especially Pandas, to analyze, validate, and categorize large datasets...