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FT CUSTOMER SUPPORT ASSOCIATE - WORK FROM HOME

Rocket Money
Bristol, CT, United States
$24 an hour
Remote
Full-time
  • Customer Service / Fully Remote - Anywhere in U.S. / Up to $24 per hour / Health, Dental & Vision / Matching 401k / Unlimited PTO - As a Customer Support Associate you'll : Use an online chat platform to talk with Rocket Money's members;
  • Provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues;
  • Escalate technical issues to the engineering team and communicate solutions to members; Draft support articles and assist with creating member tutorials;

Use the Rocket Money app regularly and provide detailed feedback to the product team on beta features...Hiring Fast >

17 days ago
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