Payment Operations Manager

About the Team

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The Payments Finance, Strategy, & Operations (FS&O) team at DoorDash is responsible for managing our payments costs, vendor relationships, long-term strategy, as well as interchange analysis and optimizations.

The team is responsible for optimizing and managing DoorDash’s payments cost and strategy to continue to drive our rapid growth.

In addition to payments cost forecasting, we manage vendor relationships, evaluate new opportunities, and collaborate with the broader Money organization at DoorDash to help drive payments innovations that improve experience for our Consumers, Merchants, and Dashers.

About the Role

This is a unique opportunity to be the leader of the payments cost and growth optimization function at DoorDash with a huge amount of impact and visibility.

You will find cost savings and growth opportunities across our payments infrastructure and develop long-term partnership strategies.

This role is vital to executing the broader Money organization’s operating plans and will work closely with Product and Engineering partners.

You will report into a Senior Director on our Finance & Strategy team in our CFO organization. With this role, we are flexible on remote / in-office, but expect quarterly visits to the LA or SF office.

The right candidate will possess strong analytical, technical, and communication skills to influence data-driven business decisions & trade-offs.

Additionally, the candidate must have a deep understanding of the payments industry.

You’re excited about this opportunity because you will

• Dive deep into interchange and network costs to produce actionable insights that drive growth optimizations and cost savings.
• Collaborate with external partners to diagnose issues, understand business trends, and stay up to date on market updates.
• Partner with product, engineering, finance, and analytics on opportunity sizing initiatives for roadmap planning.
• Communicate payment impact to the business across finance & strategy and other key business stakeholders.
• Think like an owner and initiate longer-term strategic analysis that will contribute meaningfully to DoorDash.
• Identify and quantify key risks & opportunities in our business.
• Operate in a fast-paced and dynamic environment that is constantly evolving.

We’re excited about you because

• 5+ years in a payments function at a high-growth technology startup or well-established company.
• Ability to influence cross-functional partners at all levels within an organization.
• Ability to develop a data-driven long-term payment optimization strategy within a multiprocessor environment.
• Ability to document and implement processes that scale with the business.
• Advanced SQL proficiency. Able to manipulate large data sets, uncover hidden insights in our data, and meaningfully improve our understanding of our payments through this process.

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

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