FITNESS CONSULTANT

Fitness Consultant

Retail Sales Job Type Full-time Description

Position Overview

Under the direction of the District Sales Manager and Store Manager, the Fitness Consultant works one on one with our customers using our consultative sales process to find equipment solutions to best meet their fitness needs while working to achieve their revenue, gross margin and sales goals.

Responsibilities

• Work closely with customers in a consultative sales process to ensure the customer needs are met and that customer relationships are positive, productive and profitable
• Ensure the quality servicing of customers by personal involvement and intelligent solutions
• Maintain strong customer relationships and make recommendations for attracting new customers
• Identify quality, timeliness or perceived value problems reported by customers, as well as requests for new products and services
• Readily respond to customer complaints and comments in a manner which resolves the issue while maintaining company guidelines
• Ensure that in-store merchandising is effective, appealing and keeping with company standards
• Keep store inventory and products properly labeled, tagged and priced
• Properly record, track and secure inventory during assigned shifts
• Develop a solid understanding of the merchandise offered by the store and the benefits by studying manuals, literature, videos, and other available sources of information
• Keep the District Sales Manager and Store Manager informed as to all pertinent factors affecting the assigned responsibilities
• Monitor sales results for potential improvements and variances from plan and takes appropriate actions
• Monitor competitive activity in the market and identify new competition and / or changes in competitors activities
• Stay current on industry trends
• Perform all administrative tasks in an accurate and timely manner
• Comply with established security, sales, and record keeping procedures and practices
• Ensure that all cash, check, credit card and financing transactions are properly recorded, reconciled and deposited in compliance with company procedures
• Make sure that the purchase of any used equipment is prudent and the companys best interest
• Ensure that proper image is portrayed through personal appearance, maintenance and upkeep of the building and grounds
• Perform any other duties assigned by the District Manager

Requirements

Education :

• Bachelors Degree in business administration or related field is preferred; however, extensive experience in retail or business to business / business to consumer sales industry may substitute.
• High school diploma or equivalent is required.

Experience :

• 2 plus years of prior sales success is desired.
• Fitness sales experience is a plus.

Other Requirements :

• Strong customer service background
• Goal driven
• High energy, passion and a great work ethic
• Highly motivated self-starter
• Proven ability to work successfully without supervision
• Ability to work flexible schedule including evenings and weekends

Benefits :

We offer an excellent compensation package and team-oriented work environment with growth opportunities.

• Some of our outstanding benefits include : *
• Health & Dental Insurance
• Company paid Life Insurance
• 401(k)
• Paid Time Off benefits
• Product discounts
• Wellness programs

EOE / M / W / Vet / Disability