Job Description
Job Description
ROLE DESCRIPTION :
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist - State Farm Agent Team Member.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Work with the agent to establish and meet marketing goals.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS :
- Bilingual Spanish / English
- Interest in marketing products and services based on customer needs
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Self-motivated
- Ability to work in a team environment
- Ability to multi-task
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
BENEFITS :
- Hourly plus commission / bonus
- Paid time off (vacation and personal / sick days)
- 401k Matching Program
- Growth potential / Opportunity for advancement within my office
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