Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Portsmouth, VA, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
This position requires you to reside within 75 miles of Portsmouth, VA.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex concerns from customers.
Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, be it face to face or over the phone, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base wage starting at $15.50 per hour plus performance bonus and opportunities
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can’t be taught a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
Customer Service Representative III Norfolk,VA
Customer Service Representative III Norfolk VA. The Customer Service Representative (CSR) III is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating from phone, e-fax, email, chat, and other communications channels. Ability ...
Customer Service Representative - TurboTax (WFH)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Experienced Customer Service Representative
Customer Service Representative – Virginia Beach, VA. We’re looking for Customer Service Professionals for our Virginia Beach, VA office. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Experience providing outstanding customer service ...
Customer Service Representative - Intuit (WFH)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative
Customer Service Representative – Virginia Beach, VA. We’re looking for Customer Service Professionals for our Virginia Beach, VA office. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Experience providing outstanding customer service ...
Part Time Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Key priorities include gre...
Customer Service Representative (Loan Consultant II)
Cash handling; computer skills; customer service skills. The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be ...
Ophthalmologist - Portsmouth, VA
Are you in search of a top-tier ophthalmology practice that is committed to delivering exceptional eye care services, prioritizing the well-being and advancement of their patients' vision health? If your answer is yes, then your quest concludes here. We are currently seeking a dedicated Comprehensiv...
Customer Service And Sales Support Representative
Prior experience in leadership management is valued, offering opportunities for growth and advancement. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls. Showca...