Customer Service Optician

Job Description

Job Description

Customer Service Optician needed

Our team needs a compassionate and dedicated professional to help our patients

leave our office looking stylish in their perfect new pair of glasses. You’ll be

helping our patients choose the right glasses for them based on their personal

style, lifestyle needs, prescription, and more. This is not just some sales job, your

role is to be an educator and a style consultant. This is a full-time position

offering the stability of a career in healthcare.

NO Experience Needed :

Prior medical office or eye care experience is a plus, but it’s certainly not

required. We offer paid training to the right person with a great attitude, a helpful

heart, and a love of learning!

Some of your duties will include :

Helping people pick out frames that suit them based on the shape of their face,

bridge fit, lifestyle, and prescription.

Determining the best lens types, materials, coatings, and brands for patients’

needs. For example, a kid who plays basketball will need something different from

someone who works on a computer all day.

Educating first-timers on how to use and take care of their glasses and / or

contact lenses

Troubleshooting prescription issues and miscellaneous repairs, taking accurate

measurements for all lens styles and prescriptions, checking new glasses for fit

and making adjustments

• Occasionally welcome patients and pull medical records.
• Accurately chart insurance and patient information explaining to patients what

their insurance or savings plan cover.

Keeping the optical space looking clean and decorated for the season to make it

neat and welcoming, doing inventory, ordering, sending and receiving shipments.

If these sound like you, please apply!

You’re a natural problem solver, and hearing things like these glasses don’t

fit or I’m looking for a new look gets you pumped up to work your magic.

You’re confident in making recommendations and connecting with people

quickly and easily.

You are comfortable with technology and open to learning new applications

and software, you’ll harness the tools around you to make your job as easy or

effortless as possible.

Strong oral communication skills are a MUST, while being able to maintain a

caring and professional demeanor.

You can get along great with anybody, are full of energy and people feel

charged up just being around you.

• You are attentive, organized, and your work reflects all of these characteristics.
• You’re known for doing what you say you’re going to do Your reputation for

honesty and integrity is legendary.

You don’t know the meaning of someone else’s problem or that’s not my

job. You’re always willing to jump in and help.

About Us

Birmingham Vision Care is an established and growing practice. Our patients

come from all over Oakland, Macomb and Wayne counties to access the best in

eye care services at our state-of-the-art Bloomfield Township facility. We love to

come to work every day because we love our patients and what we do. We’ve

built an office culture that can’t be beat and truly have an enjoyable team.

We offer (upon eligibility) :

• Healthcare, Dental, and In-House Vision Benefits
• PTO and paid holidays
• 401K and employee bonus
• CEU reimbursement and Uniform Allowance
• Compensatory Pay

If you’re looking to join a team that feels like a family, where your efforts will

always be appreciated, and where you will be valued for the amazing person you

are, apply now!

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