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Senior Vice President, Client Experience

Ladders
New York, NY
$150K-$250K a year
Full-time

DeVries is a mid-sized, culture-first communications agency that combines the fast-moving, client-centric culture of a boutique with a global footprint across three regions : North America, Europe and Asia.

With our HQ in New York City, our locations include Beijing, Berlin, Hong Kong, Los Angeles, London, Shanghai, Singapore and Taipei.

We are dedicated to decoding culture to unlock sustained, meaningful influence for brands.

DeVries is seeking a Senior Vice President with a strong background in client management. The Senior Vice President plays a critical role in determining the future and long-term success of the agency.

Responsible for leading the client relationship, recommending programs and activities coordinating with client's goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets.

He / she will also be engaged with business development, strategic program planning, and the development of creative concepts.

Primary Responsibilities

  • Drive strategic and day-to-day client relations for multiple clients in the beauty and consumer space.
  • Develop and maintain strong and consistent interpersonal relationships with senior clients and agency teams.
  • Develop campaigns, messaging and content across several different audiences and geographies.
  • Manage and execute content development.
  • Support cross-company integration on various accounts and across skillsets.
  • Project management of client work, campaign execution.
  • Work closely with agency leadership on running the business, including managing client budgets and staff capacity / allocation.
  • Develop, mentor and lead large cross-functional teams.
  • Lead and participate in new business efforts.
  • Aptitude for financial analysis.

QUALIFICATIONS

Education

Bachelor's Degree

Professional Experience

13+ years related professional experience

Success Factors

  • Can turn ideas into workable plans
  • Proficient in conveying ownership of assigned projects to junior team members
  • Expertise in solving conflict
  • Can mobilize and motivate teams
  • Can work independently
  • Excellent oral and written business communication skills
  • Aptitude for financial analysis
  • Can complete challenging projects within set parameters
  • Exceptional judgment when working with team members, client contacts and vendors
  • Can successfully "sell" additional services or negotiate additional funding for projects
  • Adeptness in showing commitment and dedication to the agency's success as well as individual career
  • Can anticipate client and team needs
  • Attention to detail and quality
  • Can solve problems
  • Mastery in impressing new business prospects

Salary range : $150,000 - $250,000

DeVries has included the base salary range or hourly rate for this role. Actual compensation offered within the range will depend upon, among other factors : a candidate's skills, qualifications, and experience;

actual ranges for current or former employees in the role; and market considerations.

DeVries is proud to be an Equal Opportunity / Affirmative Action employer. DeVries recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppA redacted .

This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website.

Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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