Call Center Training SpecialistVirtualVocations • Lowell, Massachusetts, United States
Call Center Training Specialist
VirtualVocations • Lowell, Massachusetts, United States
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A company is looking for a Call Center Training Specialist to deliver training programs for new hires and existing staff.
Key Responsibilities :
Deliver training programs
Measure and track performance
Keep accurate training records
Required Qualifications :
2 years of corporate training experience
1+ year of call center training experience
Knowledge of Medicaid programs and industry terminology
Microsoft Office skills (Word, Excel, Outlook, PowerPoint)
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Call Center Specialist • Lowell, Massachusetts, United States
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