Inside Sales Representative

Zatkoff Seals & Packings
LOVELAND, OH, US
Full-time

Description :

The Customer Service Representative acts as Inside Sales and will interact with and support the Company's customers and Technical Sales Representatives.

Duties / Responsibilities :

  • Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
  • Collects and enters orders for new or additional products.
  • Assists the Technical Sales Representative with price negotiation and contract review.
  • Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned Technical Sales Representative or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Monitor inventory levels for specific customer products.
  • Project management in conjunction with Technical Sales Representative.
  • Performs other related duties as assigned.

Requirements :

Required Skills / Abilities :

  • Excellent communication skills including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Proficient computer skills with the ability to learn new software.
  • Proficient in Microsoft Office suite or related software.
  • Technical math and mechanical skills preferred.

Education and Experience :

  • High school diploma or equivalent required.
  • Bachelor's degree preferred.
  • Minimum 5 Years inside sales / customer service experience.
  • Experience reading blueprints.
  • Experience in rubber, seal, gasket or other industrial parts beneficial.

Physical Requirements :

  • Prolonged periods sitting or standing at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Schedule :

This is a full-time, non-exempt position. The hours and days of work are typically Monday through Friday, 8 : 00 a.m. to 5 : 00 p.m.

Benefits :

Zatkoff offers the following benefits for full-time employees :

  • Annual performance BONUS
  • Company PROFIT SHARING program
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short and long-term disability
  • Employee Assistance Program

Additional Information :

Zatkoff is an Equal Opportunity and Affirmative Action Employer. Zatkoff is committed to ensuring equal employment opportunities for all job applicants and employees.

Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.

Legal authorization to work in the U.S. is required for all positions, and certain positions may require specific types of legal work authorizations.

IndeedSponsored PM21

Compensation details : 50000-55000 Yearly Salary

PIe02f1947b96c-26289-34886078

2 days ago
Related jobs
Promoted
Zatkoff Seals & Packings
Miamiville, Ohio

Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned Technical Sales Representative or other appropriate staff. Company's customers and Technical Sales Representatives. Assists the Technical Sales Representative with price negoti...

Rumpke
Cincinnati, Ohio

The Inside Sales Rep for Industrial Waste serves as inside sales support for the Industrial Waste Specialists within the Region and have responsibility for receiving and processing calls from industrial waste prospects and customers. Work with Industrial Waste Sales Specialist with handling special ...

360care
Rich, OH, US

Develop sales opportunities by researching and identifying potential sales, soliciting new leads and building relations. Proven inside sales experience preferred with established track record of over-achieving quotas. Ancillary Benefit Advisors are responsible for phone sales, following up on prospe...

Carter Lumber
Mason, Ohio

Do you have a positive attitude? Are you a people-person? Do you enjoy sales? This Inside Sales Rep (ISR) opportunity is for you! You will have the chance to become the face of the store and the person customers rely on when they stop in. Requirements   Experience working in sales or customer s...

Liberty Mutual Insurance
Cincinnati, Ohio
Remote

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. Our Remote Inside Sales Agent position is available for candidates based o...

Flashbay
Ohio, USA
Remote

Whether you are a recent graduate looking to kick start a career in sales, or you've already discovered your passion for sales and are looking to progress to the next step, then this is the perfect role for you. Our Sales Hero Academy will provide you with the fundamental sales skills, product knowl...

Myriad Genetics
Mason, Ohio

The Inside Sales Representative (ISR) will qualify and sell healthcare providers and assist patients in their journey within Inside Sales territory. Inside sales experience preferred. Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Route qualified op...

Highmark Health
OH, Working at Home, Ohio

Coordinating leads with outside sales representatives and schedules outside sales representatives for one-on-one appointments, community meeting reservations and agency visits. Generate leads and conducts outbound calls to prospective members to promote the plan; coordinates/schedules with outside S...

Carter Lumber
Mason, Ohio

Do you have a positive attitude? Are you a people-person? Do you enjoy sales? This Inside Sales Rep (ISR) opportunity is for you! You will have the chance to become the face of the store and the person customers rely on when they stop in. You will also follow up on online customer quotes, cold call ...

Myriad Genetics
Mason, Ohio

The Inside Sales Representative (ISR) will qualify and sell healthcare providers and assist patients in their journey within Inside Sales territory. Inside sales experience preferred. Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Route qualified op...