EVS Manager
Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.
We are currently seeking a talented individual to become an EVS Manager. An individual could be successful if they possess the following.
Essential Duties and Responsibilities
The EVS Manager is responsible for the daily upkeep of the interior and exterior of Oaklawn Racing Casino Resort while upholding Oaklawn's Core Values. Always presents a friendly and professional image at Oaklawn Racing Casino Resort. The following and other duties may be assigned as necessary :
- Supervise staff to determine the most effective and efficient workloads and follow up to ensure satisfactory completion through proper inspections.
- Responsible for the operation of the casino housekeeping department, successful performance of team members, and a favorable guest experience.
- Responsible for hiring, training, counseling and disciplining team members as needed
- Responsible for effectively managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.
- Responsible for disposal of trash, waste, and other disposable materials
- Report any needed repairs immediately (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, etc.)
- Wash windows and doors as scheduled
- Remain current on all training required within the department and the casino
- Provide exceptional guest service for all external and internal guests.
- Provide accurate and concise verbal and written reports to management staff as required.
- Promote, enforce, and execute a safety-oriented work environment ensuring all company policies and procedures are implemented and followed properly.
- Operates various mechanized cleaning equipment, such as vacuums, polishers, buffers, etc.
- Must handle various cleaning solvents, chemicals, etc
- Must comply with all regulations such as OSHA, EPA
- Manage and supervise department team members and schedules
- Maintains departmental budget and obtains approval for purchases
- Maintain SDS documentation and actively train staff on all chemicals and products used.
- Maintain facility in a sanitary and infection-free condition
- Maintain clean sanitary restrooms throughout the facilities
- Maintain a pleasant and professional attitude
- Ensures Oaklawn quality guest experience and cheerful atmosphere is maintained
- Ensure payroll is completed in a timely manner
- Empty trash containers and ashtrays regularly
- Educate and enforce safe cleaning methods and techniques with an emphasis on biohazard protection, blood borne pathogens and infectious disease hazards, and hazardous chemical handling.
- Dust Machines, light fixtures, window sills, etc
- Consistently monitor and push in chairs throughout the casino
- Check entire facility for spills, water, etc
- Follows Purchasing / PO policies and procedures
Qualification Requirements
Must have strong work ethicsAbility to meet strict deadlinesAbility to lead by example and direct team in a positive, professional mannerMust be well organized and a self-starter, highly flexible and comfortable in a constantly changing environmentDetail oriented, professional attitude, reliablePossess strong organizational and time management skillsAbility to handle several projects and tasks at the same timeAbility to maintain a calm, professional and friendly demeanor in all situationsAbility to provide sound and measurable backup to support any / all recommendations for changeAbility to communicate effectively verbally and in writingAbility to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timelinessHighly organized and detail oriented with excellent time management skills and detailed follow-up3+ years professional housekeeping experience in hospitality, casino or related field2+ years supervisory / manager experienceExperience with various cleaning chemicals, tools and machineryExperience with OSHA and SDS regulationsSupervisory Responsibilities
Manages work procedures and expedites workflow.Provides coaching and counseling to team members.Language Skills
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
Certificates, Licenses, Registrations
Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
Oaklawn Resort is an equal opportunity employer.
It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.