Job Description
Job Description
Benefits :
- 401(k) matching
- Dental insurance
- Health insurance
We are seeking a Customer Service Representative to join our team!
Please watch this video to get an understanding of the expectations of the job to ensure this is the right fit for you.
Why you should join Planet Fitness :
- Great growth opportunities - we are a dynamic and growing company
- Set Schedule
- Medical, Dental and Vision insurance benefits (Full Time positions only)
- Employee Referral Bonus Program
- Following 120 days of active employment, you will be eligible for a .50 cent increase.
- FREE Black Card Membership
- 401(k) with generous employer match
- Profit sharing program!
- A sparkling clean work environment (where we all pitch in to keep the club pristine!)
- Contribute to changing people's lives every day by helping us create a healthier Planet
- Work hard play hard with an amazing group of talented, dynamic team members
- Employee Assistance Program (EAP)
As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!
Some of your responsibilities will include :
- The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
- Answer phones in a friendly manner and assist callers with a variety of questions.
- The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
Qualifications and Physical Demands :
- Must be 18 years of age or older.
- Punctuality and reliability is a must.
- Customer service experience preferred.
- Continual standing and walking during your shift.
- Continual talking to members and potential members in person and on the phone during your shift.
- Must be able to lift 45 pounds.
Joining the Planet Fitness family means being part of a company that cares about bettering the health and wellbeing of our communities.
It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong.
It means encouraging professional growth and development. It means making true, lasting connections with you co-workers.
It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative.
It means being part of a brand that you can be proud of!
Equal Opportunity Employer
Insurance Customer Service Representative
So many job postings for Insurance Customer Service Representative positions! Why choose us?. As a Kidman Agency Insurance Customer Service Representative you'll receive:. Insurance Customer Service Representative. Insurance Customer Service Representative Responsibilities:. ...
Overnight Customer Service Representative
The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!. Customer Service Representative. The customer service representative will check in members, provide tours of the club and sign...
Customer Service Representative
Are you looking to join a great team that offers great benefits and paid training? LKQ is looking for a Customer Service Representative to join their growing team. In this role you will communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and...
Remote Customer Service Representative - Intuit
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Future Opening: Customer Service Representative
The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!. Customer Service Representative. The customer service representative will check in members, provide tours of the club and sign...
Customer Service Representative - TurboTax
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
On-Call Event Customer Service Representative
On-Call Event Customer Service Representative. On-Call Event Customer Service Representative. Troubleshoot customer issues during events with the Conference & Events Services staff, Culinary Operations, Campus Police, Facilities Management, Media Services, and Information Technology departments. Thi...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative
Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. We are looking for Customer Service Representatives with hustle, personality and people skills. You will be given managerial duties allowing you to learn the basic respo...