Spanish Bilingual Remote Customer Service Representative
CAROUSEL PARAGRAPH
- WAH, Massachusetts
- Customer Service
- 61380
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or We have Spanish Bilingual Customer Experience agents across the country helping drive our mission forward from the comfort and safety of their homes.
DISHs first priority is customer experience, and our agents excel at simplifying lives and helping communities get the most from their TV experience.
Medical, Dental, Vision Insurance
- Paid vacation and sick time+ Our representatives are built to work hard and rise. We offer defined career ladders and extensive opportunity for upward mobility.
- We encourage personal and professional growth by supporting you with all the virtual tools to advance your career.
- High School diploma, GED, or equivalent experience
- Six months of related customer service and troubleshooting experience and / or training
- An openness to being coachable and a desire to learn new techniques
The ability to navigate company communications and programs in English while speaking with customers in Spanish
- Ability to work and remain engaged on the phone throughout the entirety of your shift
- This job does not allow flexibility to answer the door or be on-call care for others during work hours
- Superb attendance
- Flexibility to work hours that mirror our customers needs
- Tech savviness with the ability to smoothly operate Windows OS desktop computer
- Ability to multi-task; speaking with customers while logging information and navigating multiple programs
- Adequate space to set up the workstation
- Ability to hardwire internet, plug directly into router
- Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)
From versatile health perks to new career opportunities, check out our benefits on our .
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