Retail Store Manager

Job Title : Store Manager

Location : Williamsburg, Brooklyn

Company : A Brooklyn based fashion and urban lifestyle brand is seeking a dynamic and experienced Store Manager to lead our retail team in Williamsburg, Brooklyn.

We are passionate about merging art, fashion, and urban culture to create unique and timeless pieces that resonate with our diverse customer base.

Role Overview :

As the Store Manager, you will represent the values of the brand in the store space. You will act as a brand ambassador responsible for overseeing all aspects of the store's operations, including sales, customer service, staff management, inventory management, and visual merchandising.

You will play a key role in driving sales, fostering a positive shopping experience for our customers, and maintaining the brand's image and standards.

Key Responsibilities :

Sales and Customer Service :

• Drive sales and meet or exceed sales targets through effective sales techniques, product knowledge, and customer engagement.
• Provide exceptional customer service by greeting and assisting customers, addressing inquiries and concerns, and ensuring a memorable shopping experience.
• Foster a customer-centric environment by building relationships with customers and providing personalized recommendations based on their preferences and needs.
• Actively work to build a customer portfolio, establish repeat customers, manage the customer base through in-store and online events, promotions, etc.

Staff Management :

• Recruit, train, and motivate a high-performing retail team to deliver excellent service and achieve sales goals.
• Schedule staff effectively to ensure adequate coverage during peak hours and special events.
• Provide ongoing coaching and feedback to staff to enhance their product knowledge, sales skills, and customer service abilities.

Inventory Management :

• Manage inventory levels to ensure adequate stock levels and minimize out-of-stock situations.
• Conduct regular inventory audits and coordinate with headquarters to replenish stock as needed.
• Implement strategies to minimize shrinkage and loss prevention.

Visual Merchandising :

• Maintain the store's visual standards by ensuring that displays, signage, and product presentations are in line with brand guidelines.
• Implement creative merchandising techniques to showcase product assortments and highlight key collections.
• Regularly refresh displays and window presentations to attract customers and drive sales.

Operational Excellence :

• Ensure compliance with company policies, procedures, and operational guidelines.
• Oversee store opening and closing procedures, including cash handling and security protocols.
• Collaborate with headquarters on marketing initiatives, promotions, and special events to drive traffic and increase sales.

Qualifications :

• Previous retail management experience, preferably in the fashion or lifestyle retail industry.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills.
• Proven track record of achieving sales targets and driving results.
• Proficiency in inventory management and retail operations.
• Creative flair and passion for design, fashion, and art.
• Flexible schedule, including evenings, weekends, and holidays.

Join our team and be part of a dynamic and innovative brand that celebrates creativity, individuality, and urban culture.

Salary Range : $75,000-$95,000