Overnight Guest Services Agent. WorldMark Windsor Resort

Wyndham Destinations
Windsor, California, United States
Full-time

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple : to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts.

Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe.

Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Overnight Full-Time 5 days a week- Shifts include : 11 : 00pm-7 : 00am

How You’ll Shine :

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout.

You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

How You'll Make an Impact :

Bring smiles to guests from around the world by providing warm welcomes.

Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.

Process cash and credit card transactions strictly following established procedures.

Balance cash receipts, perform bucket checks, and complete other cashier / money handling responsibilities.

Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.

Reserve and confirm reservations for individuals and / or groups.

Provide guests with room rate quotes.

Respond to guest inquiries and concerns as quickly and completely as possible.

What You’ll Bring :

Professional appearance and a positive, can-do attitude.

Excellent communication skills with the ability to read, write and understand English.

Ability to solve problems with minimal supervision.

Basic math skills and knowledge of proper cash handling procedures.

Ability to multitask and work in a fast paced environment.

Strong attention to detail and organization skills.

Basic computer and office skills.

How You'll Be Rewarded :

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.

Travel + Leisure Co. benefits include : Note : Temporary and / or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Compensation

The hourly rate for this role is $20.00.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.

We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.

Join our global team and build a career where memories start with you.

30+ days ago
Related jobs
Travel + Leisure Co.
Windsor, California

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Ac...

Travel + Leisure Co
Windsor, California

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Ac...

Travel + Leisure Co.
Windsor, California

Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe...

Montage International
Healdsburg, California

The Guest Services Agent Bellperson / Valet Attendant is responsible for greeting the guest with a warm and sincere welcome. Being knowledgeable about hotel rooms, services and features and relaying information to guests. Assisting with guest transport throughout the resort. Welcoming guests to the ...

Travel + Leisure Co
Windsor, California

Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe...

Wyndham Destinations
Windsor, California

Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe...

Travel + Leisure Co.
Windsor, California

Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe...

Wyndham Destinations
Windsor, California

This role will respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution in an effort to improve the guest experience. A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality sta...

Travel + Leisure Co
Windsor, California

This role will respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution in an effort to improve the guest experience. A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality sta...

Travel + Leisure Co.
Windsor, California

This role will respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution in an effort to improve the guest experience. A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality sta...