Search jobs > Mount Vernon, NY > Remote > Customer support specialist
- Customer Service / Fully Remote - Anywhere in U.S. / Up to $26-hr / Medical, dental and vision / 401k match / PTO / 4 day work week - As a Customer Support Specialist you'll : Serve customers via phone, fax, mail and / or email by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining client database, and customer profiles;
- Resolve problems by clarifying issues, researching and exploring, coming up with alternative solutions, implementing solutions, and escalating unresolved problems;
Redirect complex or specialized concerns to the appropriate team for follow-up...Hiring Fast >
Ft Work From Home - Customer Support Specialist (chat)
As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with cus...
Ft Customer Support Rep - Work From Home
Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open and interactive communication; Provide accurate, valid and com...
Ft Customer Support Associate - Work From Home
Up to $50K per year / Medical, dental & vision / PTO / 401k / Flexible schedule - As a Customer Support Associate you'll: Handle incoming customer questions and concerns via email and Amper's Hubspot support portal; Interface with internal sales and customer success teams to ensure pilots and existi...
Ft Customer Service Specialist - Work From Home
Up to $23 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Specialist you'll: Communicate with customers via online live chat, answer emails and phone calls, and/or respond to customers on social media; Analyze and anticipate customer needs and recommend appropriate solutions...
Ft Customer Solutions Specialist - Work From Home
Competitive pay - As a Customer Solutions Specialist you'll: Address driver and client inquiries and product related calls, emails and chats, both directly and through transfers from the Account Management team; Identify user needs and strive to ensure customers are proficient in eDriving tools, app...
Ft Customer Service Advisor - Work From Home
Competitive Pay - As a Customer Service Advisor you'll: Engage with homeowners to provide them advice on getting their remodels started, answering questions that may range from style choices, design features, budgeting, and selecting trusted service providers; Use live chat and virtual appointments ...
Ft Customer Service Representative (work From Home)
Competitive pay / Comprehensive health plans / PTO / Retirement savings - As a Customer Service Rep you'll: Answer incoming telephone calls; Resolve customer questions, complaints and requests; Adhere to internal policies and procedures; Utilize working knowledge of the organization's services to me...
Ft Customer Care Representative - Work From Home
Competitive pay / Benefits / Equipment provided - As a Customer Care Rep you'll: Answer technical support tickets via email, chat, Screen shares (Live troubleshooting), and phone; Communicate with customers in a professional and empathetic manner; Provide timely and accurate customer feedback; Manag...
Ft Customer Experience Agent (work From Home)
Up to $55K per year / Medical, dental & vision / 401k / WFH stipend / Ability to work on the weekends - As a Customer Experience Agent you'll: Handle support requests over phone and email; Help Ramp maintain an industry leading satisfaction rate with their customers; Bring insights into how Ramp can...
Support Agent (work From Home)
PTO / 401k / Home office budget - As a Support Agent you'll: Assist with transaction review, categorization, and various other tasks associated with completing and reviewing transactions; Use phone, messaging and email to address and resolve member and provider inquiries; Work and collaborate with i...