STATEMENT OF THE JOB :
Under the direction of the Supervisor, the Case Manager renders professional intervention to clients at risk of homelessness and homeless clients through comprehensive support services (assessment, intake, crisis intervention, information and referral, short and long-term comprehensive case management and financial assistance).
- Provide case management services, assessment and intake of participants to determine eligibility for services, including responding to telephone and walk-in inquires, conduct pre-screenings and provide brief and full services.
- Provide and / or assure that each case assigned receives regular visits and contact as needed.
- Establish and maintain case records including completing progress notes. Ensure all relevant case related information is inputted into case files and corresponding databases.
- Assess the needs of the whole consumer / family including their basic needs such as food, clothing and shelter.
- Follow-up on referrals you make on behalf of a consumer / family and respond to all referrals made to you / your program.
QUALIFICATIONS :
- Associate’s Degree in social services or related field with two years’ experience in a social service setting or in providing direct services to individuals or families or Bachelor’s degree with no experience required.
- Bilingual skills (Spanish, Creole) a plus.
- Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
- Able to conduct home / field visits and travel throughout the five boroughs as needed.
- Frequently lifts and / or moves up to 10 pounds.
BENEFITS :
We offer a language differential to those fluent in Spanish to better serve the community.
In addition to competitive compensation, we offer excellent benefits :
- Generous time off (Vacation Days / + Personal Days / + Sick Days / + Paid Holidays annually)
- Medical,
- Dental
- Vision
- Retirement Savings with Agency Match
- Transit
- Flexible Spending Account
- Life insurance
- Public Loan Forgiveness Qualified Employer
- Training Series and other additional voluntary benefits.
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