Chef Restaurant Assistant- Full Time, Coastal Craft (Harrah's Atlantic City)
ESSENTIAL FUNCTIONS : Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors.
Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction.
Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements.
Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events.
Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them.
Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy.
Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance.
Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely.
Takes personal responsibility for creating an atmosphere of commitment to internal guests needs. Acts as Restaurant Chef in his / her absence.
Assists in food preparation. Maintains an adequate supply of food stock for restaurant needs. Ensures adherence to all safety policies and procedures and reports any safety hazards to Restaurant Chef.
Maintains all facility and equipment in clean and operable condition. Inspects all assigned areas frequently. Ensures assigned work schedule is followed.
Schedules employee break periods in accordance with established procedure. EDUCATION / SKILLS / EXPERIENCE : High School diploma or equivalent / Knowledge of large volume recipes, preparation, procedures and food presentation.
Five years significant multi food outlet experience, to include experience garde manger, broiler, saucier, and ala carte functions.
DISCLAIMER : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (.
emergencies, changes in personnel, workload, rush jobs, or technical developments).