Senior Account Manager, Account Services GSA/Civilian

Description

Who We Are ...

SourceAmerica is searching for a Senior Account Manager, Account Services GSA / Civilian to join its team, focused on providing account management of AbilityOne assigned NPAs and associated projects.

Increase employment opportunities by ensuring stakeholder satisfaction. . Develop and expand existing opportunities. Promote the AbilityOne Program and assist NPAs in maintaining program and statutory compliance.

Maintain knowledge of the AbilityOne Program to include assistance in federal contracting, price development, and coordination of business operations and processes to ensure timely delivery of quality products / services.

This position helps connect our network of over 575 Non-Profit agencies with federal procurement opportunities across the United States! Our network of Non-Profit Agencies (NPAs) perform service and product contracts mainly for Federal agencies and help employ over 33,000+ people with disabilities nationally .

Your Impact ...

As a Senior Account Manager, Account Services GSA / Civilian , your work functions will include but are not limited to the following.

A full position description will be given to candidates at the time of the interview.

Customer Relationships and Account Growth

• Oversee all assigned customer account activities as detailed in the standard operating procedures.
• Strengthen the AbilityOne program, either through preservation of existing contracts or developing product / service expansions resulting in sustained increases in jobs and sales.

Procurement List.

Market the AbilityOne Program by supporting / conducting presentations / briefings to Procuring & Service Provider Activities and coordinate / participate in marketing events.

Budget Oversight

Exercise financial stewardship with company resources.

AbilityOne Program Support

Account management of assigned AbilityOne NPAs and / or associated projects. Examples include coordinating all activities with stakeholders, monitor the status of open actions and files.

Project and Performance Management

• Provide SME support regarding AbilityOne Program, pricing, FAR, and relationship management.
• Monitor contract performance through frequent, meaningful engagement, including interactions, conducting site visits, attending performance meetings, quality assessment, and coordinating technical assistance.
• Other responsibilities will be assigned as organizational needs arise.
• Business travel is required for this position based on business need.

Salary Range

The salary for this position falls in a range between $92,000 - $110,000 depending on your experience and geographic location in the United States.

What You Will Need ...

Bachelor's Degree in a relevant field of study from an accredited institution instead of applicable skills training. SourceAmerica recognizes 1.

5 years of experience 1 year of college, should the candidate not meet the educational requirement.

• 7 years relevant work experience federal contracting, federal billing, federal procurement process, federal supply schedule, customer support, account management or similar.
• Understand the technical requirements of our customers and work closely with the internal development teams to guide the direction of product pricing.

Preferred Qualifications

• 10+ years relevant work experience in federal contracts management.
• Knowledge of SourceAmerica and the AbilityOne Program.
• Experience in networking, negotiation, decision making, and problem-solving.
• Excellent customer service skills.
• Ability to relate the strategy to operational plans.

Able to work with minimal oversight and supervision while getting results and managing the book of business.

Knowledge of the Federal acquisition process and procedures include the Federal Acquisition Regulations (FAR), Code of Federal Regulations (CFAR), JWOD Act, and AbilityOne policies and procedures.

Ability to facilitate discussions with diverse points of view; and apply good judgment to situations without perfect information

We use Microsoft Dynamics 365 (D365) as our primary business application system for much of our office processes- experience with D365 or using similar methods is preferred.

Work Environment

Our organization offers both a hybrid work model-where employees work in our office two to three days per week and work from home the balance of the workweek-as well as a fully remote work model, depending on the job requirements and one's proximity to one of our offices in Atlanta, Chicago, Dallas, or the Washington, DC-area.

Employee Benefits

We offer a comprehensive employee benefits package that includes paid holidays, vacation time, sick leave, medical, dental, and vision insurance, a solid retirement plan, and more!

Accessibility Support

We're committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or accommodation due to disability, please contact us at Human Resources (888) 411-8424 or [email protected] .

Equal Opportunity Employment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

View our EEO Policy https : / / www.sourceamerica.org / sites / default / files / 2022-01 / eeo-policy.pdf .

Qualifications

Behaviors

Enthusiastic - Shows intense and eager enjoyment and interest

Functional Expert - Considered a thought leader on a subject

Team Player - Works well as a member of a group

Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

Dedicated - Devoted to a task or purpose with loyalty or integrity

Motivations

Self-Starter - Inspired to perform without outside help

Growth Opportunities - Inspired to perform well by the chance to take on more responsibility

Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Bachelors (required)

Experience

7 years : Outstanding communication and organizational skills required. (required)

7 years : Skills in account planning, customer engagement, and partner relationship management. (required)

7 years : Ability to develop new relationships and address client technical challenges with appropriate solutions. (required)

7 years : Strong communication, problem-solving, time management, and work prioritization skills required. (required)

7 years : Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create new opportunities within high-level accounts and deepen relationships. (required)

Skills

• Process Improvement Methodologies (required)
• Process Improvement Coaching (required)
• Facilitation (required)
• Written Communication (required)
• Verbal Communication (required)
• Interpersonal Skills (required)
• Federal Government Contracting Requirements (required)

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)