Workplace Experience Associate Minneapolis, MN $18-$19 / hour Onsite
Position Overview :
A top client in the Minneapolis area is seeking a Workplace Experience Associate with a strong background in hospitality, specifically in concierge or front desk support.
This temporary-to-hire role involves providing exceptional service to employees and guests, managing office operations, and ensuring an elevated workplace experience.
If you have a passion for client-centric service and thrive in a dynamic environment, this opportunity could be a perfect fit.
Key Responsibilities :
- Deliver 5-star customer service to all employees and guests.
- Welcome guests, manage guest registration, and provide new client orientation.
- Proactively engage with clients to understand and meet their unique needs.
- Provide real-time support for meetings, ensuring room setups meet client expectations.
- Oversee the quality of the concierge experience and provide support across office floors.
- Perform regular floor inspections to ensure optimal appearance and condition.
- Manage supply and expense processes, including submitting work order tickets for facilities issues.
- Secure and manage packages, deliveries, and guest access.
- Maintain a clean, organized, and professional work environment.
Skills and Qualifications :
- High School Diploma (or equivalent) required.
- 3+ years of experience in hospitality, ideally within hotel, restaurant, or experience services environments.
- Strong organizational and time management skills with the ability to handle multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite; working knowledge of MFD equipment is a plus.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team, with a proactive approach to problem-solving.
- Physical ability to manage packages and maintain a professional presence throughout the office.
Additional Information :
- Schedule : 8 : 00 AM 5 : 00 PM, Monday through Friday
- Parking provided at the office location
- Potential for the role to convert to a permanent position
Please submit your resume to apply.
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