Sr. Business Operations Analyst, SMGS Ops - WWPS Biz Strategy & Ops

Sr. Business Operations Analyst, SMGS Ops - WWPS Biz Strategy & Ops

Job ID : 2724816 Amazon Web Services, Inc.

Find out more about this role by reading the information below, then apply to be considered.

You will be responsible for Sales Operations and Business financial analysis within the Worldwide Public Sector Sales Operations organization.

This pivotal role enables you to have significant business impact through your direct involvement in customer billing, financial modeling, reporting, forecasting, data quality, and operations support.

You will support sales operations and business financial analysis within the Worldwide Public Sector (WWPS) Sales Operations organization.

In addition, this position will support the activities of the program management office (PMO) and the government sponsor.

The role will include establishing dashboards, working with customers on billing, and identifying and implementing process improvements.

A successful individual will have the ability to think strategically, act tactically, write effectively, and display strong analytical and critical thinking skills.

The candidate must also be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.

Some of what you can expect in this role :

• Extract raw usage and financial data from business databases and data warehouse.
• Perform analytics to produce meaningful reports that enable decision making.
• Work with territory planning, segmentation & quota development.
• Work with contracts and the PMO to ensure funding and financials are in line with customer requirements.
• Create methods for automating financial reporting and data analysis to enhance efficiency.
• Consult with managers to ensure that financial adjustments are made in accordance with program changes.
• Respond to data calls and inquiries from the sales and services teams.
• Work with the partner teams to ensure timely and accurate tracking of accounts.

Key job responsibilities

• Lead projects, programs and / or initiatives that improve sales productivity, increase operational efficiency, and / or establish new processes needed by the partner business.
• Lead the development and tracking of metrics for new strategic programs.
• Conduct analysis to identify trends and share findings with business leaders.
• Manage all aspects of Worldwide Public Sector financial reporting and analysis for a Business vertical ensuring timeliness, completeness, and accuracy of reporting.
• Develop metrics and reports to manage sales pipeline, billed revenue, and quota attainment.
• Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business.
• Assist in the creation and management of sales compensation plans, headcount tracking, and management.
• Identify reporting issues, gaps in processes, and drive timely resolution.
• Lead work streams aimed at automation and enhancement for the public sector Federal team.
• Help WWPS Operations balance short-term tactical goals with long-term strategies.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent.
• 5+ years of Microsoft Excel experience.
• Experience developing and implementing systems / tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent.

PREFERRED QUALIFICATIONS

• Experience using Salesforce (or other CRM tool) or BI tools.
• Experience presenting to senior leadership.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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