UniFirst is seeking adedicatedCustomer Service Representative to join our team. You will be a key playerin delivering outstanding customer serviceas a liaison between customersand the company.
At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!! We have an immediate opening and provide onthejob training.
What you’ll be doing :
Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
Provideexcellent customer service to both customers and UniFirst personnel.
Perform accounts receivable duties : calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
Partner and provide administrative support to UniFirst’s Sales Department.
Perform basic data entry and other administrative duties.
Qualifications
What we’re looking for :
2 years of Customer Service experience in an administrative setting is preferred.
Prior Accounts Receivable experience is highly encouraged.
High School diploma or GED equivalent is recommended.
Verbal & written communication skills : professional telephone and email etiquette.
Essential skills : active listener, responsive, and personable.
Computer skills : proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc)
Time management and organizational skills with attention to detail.
A collaborative, team-player capable of working independently.
Problem solver in a dynamic environment.
Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.)
Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods.
What’s in it for you?
Training : We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential.
You'll receive on-the-job training, robust online training modules through our Service Certificate Program Customer Service Representative, and access to UniFirst's innovative training platform, The Learning Center.
Career Mobility : We’re a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to!
Community Culture : Our unique community culture is what makes UniFirst an organization that stands out from the rest.
Diversity : At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.
Pay & Benefits : On the job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.
Customer Service Sales Representative
Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications. As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and off...
Quality Customer Service Representative
Our firm leverages a scalable customer relations model and trains our talented Quality Customer Service Representatives to prepare, launch, and optimize every product and service campaign with precision, professionalism, and confidence. We’re a trusted customer acquisition partner for premier renewa...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative
The main responsibility of our Customer Service Representative is to provide an exceptional customer service experience in a timely manner and provide resolution to our clients inquiries and concerns as well as work alongside them to create a personalized experience. Our goal is to ensure excellent ...
Insurance Specialist – Customer Service Representative- Behavorial Healthcare
The BHCP Customer Service Representative (CSR) responds to customer and provider inquiries primarily through telephone interaction. Skilled at customer interaction and helping customers/patients understand their benefits. The CSR is responsible for providing timely and accurate responses to all Beha...
Customer Service Representative - Intuit (WFH)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative
Customer Service Representatives Wanted. We are looking for positive, energetic, outgoing individuals that want to join our team! Start with learning how to take and process an order while providing superior customer service. We are searching for qualified customer service reps with personality and ...
Business Development / Customer Service Representative
We are currently seeking a highly motivated customer-focused individual to join our team as a Business Development & Customer Service Representative. Business Development & Customer Service Representative Responsibilities:. If you have a passion for building relationships, driving growth, and delive...
Customer Service Representative - WFH
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Radiology Representative - Customer Service
Provide customer support services at the Brighton Medical Center location for the MMC Department of Radiology. Work is performed under general supervision in accordance with standard procedures and reviewed by the Manager, Radiology Support Services, through customer feedback, direct observation, an...