Job Description
Job Description
Description :
1. Open and close the Housekeeping department.
2. Check Housekeeping email.
3. Supervise Room Attendants on the guest room floors, ensuring consistent standards of cleanliness quality in the guest rooms, service areas and corridors.
4. Clean Ladies restroom and the second floor restrooms.
5.. Inspect quality cleanliness, neatness and proper placement of guest room printed material, and amenities.
6. Instruct necessary corrections and inspect to ensure corrections have been made.
7. Train, reinforce, and upgrade the performance of the Room Attendants and House Persons.
8. Communicate all maintenance and repair needs to maintenance department.
9. Perform the duties of Room Attendant, Laundry Attendant, House person, and Evening Room Attendant when short staffed. Assign self inspect when needed.
10. Keep work and storage clean, stocked and organized.
11. Log / Manage the Lost and Found program.
12. Support, maintain, and participate in others duties as determined necessary by the Housekeeping Manager.
Requirements :
1. Report to work on time in compliance with appearance policy at the schedule start time.
2. Report all accidents or safety hazards immediately and fill out the forms.
3. Actively attempt to resolve problems or concerns by utilizing Open Door Policy.
4. Demonstrate interpersonal relations by recognizing and respecting individual differences in goals and opinions : effectively manage interpersonal conflict;
work to establish and maintain good working relationships.
5. Demonstrate integrity by accepting responsibility for own actions and decisions; uphold commitments; treat others fairly and respectfully;
seek solutions that are in the best interest of employees and the hotel.
6. Demonstrate an anticipative performance standard by performing task or service prior to need or request.
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