Job Description
Job Description
Joe Plante - State Farm Agency, located in Southington, CT is currently looking for a talented, caring, professional to join our team as a Customer Service Representative.
This is a position focused on Customer Service for a well-established State Farm Agent.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Insurance experience is not required as we will train the right person, but you must be willing to obtain a Property and Casualty insurance license.
Part-time and full-time positions are available.
Responsibilities include but not limited to :
- Answer phones and greet clients.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
- Hourly pay
- Plus commissions (for sales)
- Full-time also receives : Paid time off and Supplemental health benefits
- Retirement plan
- Valuable experience
- Growth potential / Opportunity for advancement within my office
Requirements
- Customer Service experience
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Ability to work in a team environment
- Ability to assess customer needs and conduct effective interviews
- Ability to effectively relate to a customer
- Property Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Annuities Customer Service Representative - $500 SIGN ON BONUS!
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving our annuity customers, internal and external, by performing the following duties:. Global Atl...
Aerospace Customer Service Representative
...
Senior Customer Service Representative - Farmington, CT
The ideal candidate will have experience in customer service and preferably experience working over the phone. Formed in , ProHealth Physicians has grown to include more than primary care and specialty clinicians and offers select specialty and diagnostic/therapeutic services. Respond to inbound inq...
Home Improvement Customer Service Representative
Customer Service Representative. Your Responsibilities as a Customer Service Representative. We are seeking a highly organized, friendly, and reliable Customer Service. Engage with customers to understand their needs, answer questions, and provide guidance on available services. ...
Customer Service Representative
Dental Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Uses customer service threshold framework to make financial decisions to resolve...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative for Travel (wfh)
Position Overview:** As a Remote Customer Service Representative specializing in travel, you will be at the forefront of providing exceptional customer service experiences to travelers, assisting them with inquiries, bookings, and ensuring their travel needs are met. Join our team as a Remote Custom...
Customer Service Representative
The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Provides excellent customer servi...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative CSR
Understand and recommend the bestproducts/services to meet customer needs. Effectively communicate with both internal andexternal customers identifying their needs and resolving complexissues via telephone and electronic means. Navigatemultiple computer applications while assistingcustomers. Interac...