Sales Operations Coordinator

Kalogon, a smart seating startup based in Melbourne, seeks a Sales Operations Coordinator to help us create a smooth ordering experience for our customers.

The ideal candidate will have experience in accurate document production, specific process improvement, and be flexible.

What You’ll Do Regular Deliverables Produce quotes for sales that reflect the needs of our customers within our expected time frames with 100% accuracy Input orders once we receive purchase orders with accuracy into our internal production system Create invoices when orders are shipped Build strong internal relationships so that you understand all the things you need to about our products, processes, and team Help sales team with clean processes and easy ways to validate outgoing information Assist finance and sales teams as they compile monthly commission reports, reconcile payments, based on quoting trends you observe Resolve discrepancies between sales, finance, and customer Answer internal questions about quotes and invoices Work closely with Production, Sales, and Finance teams on product returns and track item disposition Work with Finance and Sales teams of return processing for financial purposes Be extremely familiar with product offerings and configurations and collaborate with sales to ensure what is being requested is possible Track time to quote and articulate blockers to and opportunities to improve speed, accuracy, and responsiveness Document processes and process changes in partnership with teams Potential Ad Hoc Projects Work with finance team to ensure we properly add new dealers (customers) to QBO (Quickbooks Online) Work with finance, sales, and production teams on process improvements for quoting accuracy & timeliness for awesome internal communications Help improve clarity of labeling Work with marketing on how invoices look and the language in them Future Opportunities Learn about the complex rehabilitation technologies (CRT) market Travel with team and get to know our customers Assist VP of Finance and VP of Marketing & Sales with analysis that can help us to improve our forecast by sharing observations of trends in quoting Dig into systems that we can use for quoting and work with internal teams to build out systems and document processes Skills & Experience Required 2 - 3 years of experience Ability to handle confidential information Accurate production of documents that contain complexity and confidential information Facility with numbers to be able to gut check items as you produce them Interfacing with multiple parts of a business Great relationship builder who can communicate well & accurately with different types of team members  Ability to manage multiple projects without missing key deadlines Interest in learning human anatomy and the scientific terminology around it and helping people live healthier, seated lives Must be familiar with office tools such as Google Workspace and Drive, MS Office or other similar software Bonus :

• familiarity with CRM tools such as Pipedrive, and financial tools like Quickbooks Details about Role Role reports to : VP Finance Role works with : Finance, Sales, Production, Product Role location : HQ2 - predominantly in office, limited availability to WFH   Company Benefits Kalogon offers a competitive salary and benefits package.

Other benefits include :

We have three other products in the medical space :