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Customer Service Representative - State Farm Agent Team Member

Kurt Mamon - State Farm Agent
Chicago, IL, US
$45K-$65K a year
Full-time

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success every day.
  • Spanish bilingual speaker required

As an Agent Team Member, you will receive...

  • Hourly pay plus commission / bonus (included in ranges)
  • Health benefits
  • Paid time off (vacation and personal / sick days)
  • Commission plus bonus
  • Valuable experience
  • Growth potential / Opportunity for advancement within my agency

Requirements

  • Sales & service experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting goals / quotas preferred
  • Interest in pivoting products and services based on customer needs
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Detail oriented
  • Proactive in problem-solving
  • Ability to assess customer needs and conduct effective interviews
  • Property and Casualty license (must have currently)
  • Life and Health license (must be able to attain)
  • HS plus degree
  • 30+ days ago
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