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Service Manager

Cucina Alba
New York, NY, US
Full-time

We love curious minds who are passionate and looking to grow. We value people who work hard and never settle, people who can find fun in everything.

Someone who makes both guests and staff comfortable in their presence. Someone who takes pride in successes. We are, and are seeking, someone who is accountable for mis-steps.

We invite you to set the table with us and keep the vibe alive. We love what we do and are looking for people who share that.

Come join our team and thrive!

Why Work with Us?

Compensation & benefits :

  • Industry competitive salaries
  • Health insurance
  • Equinox Membership
  • Quarterly bonuses
  • Paid Time Off
  • Consistent schedule with 2 days off

Job Description

The Manager’s primary responsibility is to manage and develop our teams, following our F&B Director's specifications and guidelines ensuring total guest satisfaction. This is achieved by :

  • Coordinating, leading, and directing our FOH Team Members
  • Exercising good judgment and decision making in escalating concerns and aggressively resolving issues
  • Preparing and leading daily pre-shifts
  • Reviewing daily minutes from service and creating action plans for improvement
  • Responsibility for compliance with OSHA, local health and safety codes as well as Company safety and security policies
  • Holding team members to the proper Image and Appearance Guidelines including proper hygiene
  • Partnering with the Executive Chef, GM, FOH Managers on training and educating all team members
  • Holding team accountable to policies and procedures
  • Implementing and holding strict standards for safety and sanitation as well as overall organization
  • Holding team members to the proper Image and Appearance Guidelines including proper hygiene
  • Train, coach, and counsel managers, supervisors and employees to achieve their career goals and maximize their potential

Required experience

  • Experience in a high-volume restaurant (3+ years Manhattan experience)
  • Maintain high-quality standards, clean work habits with a great attention to detail
  • Must have excellent verbal and written communication skills
  • Familiar with industry’s best practices, equipment, and procedures
  • Ability to meet physical and scheduling demands of the position, including, walking, standing, or lifting heavy items for extended periods and open availability to work nights, weekends, and holidays

Prince Street Hospitality is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

4 days ago
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