Manager, Quality

Description

The Quality Manager will establish the tactics, actions, and metrics and enable strategic direction to improve the customer experience.

Identify and implement performance targets to meet product and customer requirements. Key metrics include performance of key Supplier Quality processes, process compliance, product performance and results.

Set targets and action plans to continuously improve Design Quality Engineering processes and performance.

• Plans, defines, monitors, and improves quality goals and objectives. Monitors product quality through supplier performance, audits, first pass yield, customer feedback, inspection, cost of non-quality analysis and customer score cards.
• Designs, and implements alternative methods and procedures in solving problems and meeting changing market expectations and opportunities.
• Assists in the development of short term and long-term quality goals and objectives of the Quality team aligned with Axcelis goals and objectives.
• Performs and coordinates the root cause failure analysis related to customer quality issues and effectively communicates resolution to customers and internal stakeholders.
• Leads and participate in Quality improvement, continuous improvement, lean, on daily basis.
• Leads a team of Quality Engineers on a day-to-day basis, develops team and enables eam to be successful every-day.
• Manages and improves key Quality processes to ensures process effectiveness and efficiency, takes both strategic and tactical approach through continuous improvement.

Qualifications

• Bachelor's degree in engineering, mechanical, electrical, physics or other sciences. Master's Degree or MBA preferred.
• 10 years product and process Quality, operations, engineering, product support and or customer related experience (Final Test, Product Support, Sales, Service) ideally in the Ion Implant / Semiconductor equipment Industry.
• Thorough understanding of problem-solving methods i.e., Six Sigma, 8D, root cause analysis, and associated statistical tools to analyze problems, evaluate and complete improvement projects
• Familiarity with defect prevention plans, process variation reduction concepts and product reliability.
• Ability to work with a cross functional team and lead projects.
• Open minded, collaborative, self-starter with change agent mentalit
• Experience handling multiple projects simultaneously, managing urgent and important priorities
• Familiarity with ISO9001, APQP, Quality Systems in automotive, aerospace, or medical device fields
• Professional certification in Quality (ASQ), Lean, and Six Sigma methodology preferred.

People Manager responsibilities include, but are not limited to : Provide leadership, coaching and managerial processes that utilize Axcelis’ values, attributes, and behaviors to drive and develop optimal performance of the team and each individual team member.

Utilize clear job descriptions and performance management planning and evaluation to foster continuous improvement. In conjunction with Human Resources, responsible for the hiring, performance improvement, and termination of employees.

EQUAL OPPORTUNITY STATEMENT

It is the policy of Axcelis to provide equal opportunity in all areas of employment for all persons free from discrimination based on race, sex, religion, age, color, national origin, disability status, medical condition (including pregnancy), veteran status, sexual orientation, marital status, or any other characteristic protected by federal, state or local law.

Axcelis will provide reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position, unless the accommodation would create an undue hardship for the Company.