Job Description
Job Description
Position Purpose :
Effectively handle administrative duties for branch office. Promptly and professionally answer phone and greet incoming visitors / customers to determine their needs.
Accurately handle branch daily reporting and reconciliation of customer payments and transactions.
Essential Functions :
- Welcome customers as they enter the branch and direct them to the appropriate party
- Promptly and professionally answer branch phone calls and emails
- May schedule appointments and handle correspondence
- Ask questions and respond appropriately to determine the internal / external customers’ needs
- Provide exceptional customer service on a daily ongoing basis
- Encourage phone customers to utilize our website.
- Order, manage, and put away all manufacture literature for branch
- Effectively handle administrative duties including filing, invoices, billing, and scheduling
- Accurately handle branch daily financial reporting and reconciliation of transactions. Process customer payments, researching and resolving discrepancies if needed
- Assist with customer invoices and new account set up as needed
- Keep work area neat, clean and safe from hazards
- Possess people skills and the ability to use mathematical functions
- Additional duties as requested
Experience, Education & Skills :
- 1 year Administrative Assistant or Receptionist experience preferred
- Ability to communicate clearly and effectively; verbally and written
- High School diploma or GED required
Physical Requirements :
- While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Light work. Exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force frequently, and / or a negligible amount of force constantly to move objects.
Company Description
We are one of the top staffing companies in the U.S. and Canada. 900+ franchises nationwide in the US & Canada. Staffing company looking to hire great people and place the right people in the right jobs.
Every day, we help people find jobs and provide workforce solutions to businesses. We provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative.
Company Description
We are one of the top staffing companies in the U.S. and Canada. 900+ franchises nationwide in the US & Canada. Staffing company looking to hire great people and place the right people in the right jobs.
Every day, we help people find jobs and provide workforce solutions to businesses. We provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative.