Director of CX Strategy Operations
A company is looking for a Director of Strategy and Operations, Customer Experience.Key Responsibilities : Collaborate with leadership to develop and implement customer experience strategy aligned with business objectivesDefine gold standards for CX KPI tracking and implement dashboard system for visibilityIdentify process improvement opportunities and lead continuous improvement initiativesQualifications : 10+ years of experience in strategy, operations, or consulting, with 5 years in a senior leadership role in a SaaS companyProven ability to lead teams, drive change, and deliver resultsDeep understanding of customer needs and commitment to exceptional experiencesDemonstrated experience in managing complex projects and initiativesProficiency in customer experience management tools, CRM systems, and data analytics platforms
Director of Operations
What is our Director of Operations Role?. As a Director of Operations, you will play a pivotal role in optimizing the efficiency, organization, and. Oversee day-to-day operations of the warehouse, including receiving, storing, and order fulfillment. We make shipping easy and that’s why some of the f...
Director of Operations
We are currently assisting our client, a global leader in their industry, with a Director of Operations Search by Buffalo, NY. Own plant P&L, budgets, forecasts and development and implementation of strategy. Develop and execute short-and long-term business plans and strategies designed to assure th...
Senior Director of Global Operations
Operations Director is a pivotal role responsible for driving operational strategy across the entirety of the Business Unit. Manufacturing and Operations Management, particularly in continuous operations and capital-intensive operations. Strategy: Set the vision and strategy for Plant Managers; gain...
Director of Operations
Prior retail operations management experience, specifically the supervision of District Managers and development / implementation of strategic initiatives. Demonstrated Director or VP of Operations for a convenience store chain: 3 years. Reporting directly to company ownership, this role provides ...
Assistant Director of Procurement Systems & Operations
Assistant Director of Procurement Systems & Operations. In this highly interactive role within Business Reporting and Systems, and under the guidance of the Assistant Vice President of Business Reporting and Systems in conjunction with the Assistant Vice President of Purchasing and Contract Services...
Director of Operations
As a Director of Operations, you will play a pivotal role in optimizing the efficiency, organization, and productivity of our warehouse and business operations. Position Responsibilities: ● Oversee day-to-day operations of the warehouse, including receiving, storing, and order fulfillment. We ...
Regional Director of Operations – C-Store
A family-owned retailer with over 90 locations is seeking an experienced Regional Director of Store Operations to join our corporate team. The Regional Director of Operations ensures that all stores operate efficiently, adhere to company policies, achieve operational excellence, and deliver exceptio...
Assistant Director of Communications and Stewardship Operations
Are you looking to join a dynamic team of individuals? is seeking an energetic and driven professional for the role of. Assistant Director of Communications and Stewardship Operations. The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of...
Director of Product Operations.
We are seeking an experienced & results-driven Director of Product Operations to run & optimize our product operations function. This role is critical in ensuring the seamless execution & delivery of Nooms product offerings while driving operational excellence & cross-functional collaboration. The r...
Director of Resource Management, SPHHP Business Operations
The Director will supervise other members of the School’s Office of Resource Management. This position will also work with the Assistant Director of Human Resource and Business Operations, overseeing aspects and functions within personnel management, including job posting, searches, and appointments...