Office Associate

WE’RE YOUR PEST & TERMITE CONTROL HEROES

Are you tired of feeling like just another cog in the wheel? Sick of companies that don't value your input or growth? At Safer Home Services, we’re not just offering you a job we’re handing you the keys to a dynamic, growth-oriented future.

Here, your work matters, your ideas are heard, and your career can thrive.

Your New Role :

As an Office Associate at Safer Home Services, you’ll be the backbone of our customer service team, ensuring operations run smoothly and customers leave with a smile.

Here’s a look at what your day-to-day will involve :

• Answering incoming calls and delivering top-notch customer service
• Scheduling precise appointments and managing customer data
• Making outbound calls to potential clients who've shown interest no cold calling, just real opportunities
• Keeping current customers updated about service renewals and scheduling follow-ups
• Accurately maintaining spreadsheets and customer records to ensure everything’s in order
• Collaborating with the team to deliver seamless customer service and appointment coordination
• Addressing customer concerns and requests with efficiency and professionalism
• Handling sensitive information with complete confidentiality
• Assisting with administrative tasks that keep the office running like a well-oiled machine

What’s In It for You :

• Competitive Pay : Earn $13.00 - $18.00 per hour, based on your experience and skills
• Comprehensive Benefits : Medical, Dental, and Vision coverage to support your health and well-being
• Additional Perks : Flexible Spending Account, Pet Insurance, and Mental Health Benefits because we care about every aspect of your life
• Work-Life Balance : Paid Holidays and PTO so you can recharge when needed
• Career Growth : We believe in promoting from within, offering you the chance to advance
• Financial Security : A 401(k) with matching, so you can secure your financial future
• Supportive Environment : With our open-door policy, your ideas and feedback are always welcome

Why You Will Never Want to Leave :

At Safer Home Services, we foster a culture where innovation meets teamwork. We’re not interested in running a typical, stagnant office.

We push boundaries, encourage fresh ideas, and invest in your growth. If you’re looking for a place to build your career and a team that values you as much as you value your work this is it.

This Job Isn’t for You If :

• You’re content with a job that offers no challenge or personal growth.
• You’re uncomfortable juggling multiple tasks and responsibilities.
• You don’t prioritize delivering excellent customer service.

This Job Is for You If :

• You thrive in a fast-paced, dynamic environment.
• You love helping people and solving problems.
• You’re detail-oriented and pride yourself on staying organized.
• You’re seeking a company where you can grow, develop, and make a real impact.

Ready to take your career to the next level? Apply now and join Safer Home Services, where your future is brighter than ever!

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."

• Strong computer literacy
• Proven experience delivering high-quality customer service
• Ability to pass a background check and drug screen (excluding marijuana)
• Entry-level position requiring 1-2 years of relevant experience
• Exceptional attention to detail
• Strong verbal and written communication skills
• Ability to work both independently and as part of a team
• Organizational skills for managing schedules, appointments, and admin tasks efficiently
• Adaptability and flexibility in handling changing priorities
• Professionalism and discretion when dealing with confidential information
• Positive attitude and eagerness to take on new responsibilities
• Must be authorized to work in the U.S.
30+ days ago