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Senior Analyst-Loyalty Brand and Content Management

AMEX
New York, New York, United States
$170K-$255K a year
Full-time

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success.

Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day.

And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI / ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance.

It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

We are looking for highly technical and motivated Staff Engineer to drive best in class digital web experiences which are crucial for our customers as we strive to be essential to their everyday lives.

This role will also be critical to elevate the skills and effectiveness of our Web engineering teams, and drive innovation across the organization.

Our engineers not only understand how technology works, but how that technology intersects with the people who count on it every day.

Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers.

So if youre interested in a career creating breakthrough software and making an impact on an audience of millions, look no further.

Key responsibilities

  • Responsible for web front-end and back-end architecture
  • Reviewing complex Frontend react modules
  • 60%-70% of your time spent on coding or hands on solution design and implementation
  • Ensure architecture is consistent across web features by performing detailed technical architecture & design reviews
  • Reviewing Web PRs, sharing next practices and mentoring engineers on PRs
  • Evaluating new tools, frameworks, SDKs for Web API platform
  • Responsible for the health and quality of code across the department, including leadership of testing automation and CI / CD tool integration
  • Help deliver high quality features that are highly performant and available
  • Mentor and support senior engineers to continue to raise the engineering bar across the organization
  • Perform rapid POCs as needed to experiment and set direction for the engineering teams
  • Communicate solutions, approaches and architectural decisions to senior leaders, gaining consensus and support from other teams
  • Extend business product innovation through the introduction, adoption and implementation of technology

Minimum Qualification

  • Bachelor's degree in computer science, computer science engineering, or related field required.
  • 8+ years of active engineering and / or architecture experience in a complex environment
  • Advanced experience in React JS, JavaScript Frameworks, and good hands-on developing single-page applications
  • Advanced JavaScript coding skills and hands-on experience with React JS, Redux or Flux , HTML5, CSS3
  • Experience with browser debugging and profiling tools
  • Strong understanding of web application ecosystem and end-to-end architecture
  • Experience creating and applying strong API design principles
  • Exhibit skills to analyze, optimize, fine-tune and benchmark service performance

Experience in CI / CD tools like Github Actions, Jenkins

Excellent verbal and written communications skills with the ability to create and deliver architecture detail & vision across the organization

  • Experience with WAI-ARIA ( Web Accessibility Initiative ) and WCAG ( Web Content Accessibility Guidelines )
  • Experience with reactive programming using frameworks like vert.x, spring reactive are a plus

Salary Range : $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers / Employees - to view the Know Your Rights poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window : to access the three posters.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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